About The Position

AAA Parking is hiring an on-call Valet Attendant to provide professional guest service at partner hotels, airport hotels, graduations, and events in the Atlanta area. Attendants greet guests, assist with doors, coats, and luggage, provide information about amenities and local destinations, and support guests with special needs. They complete valet tickets and vehicle damage checks, safely park and retrieve vehicles, and keep keys secure and organized. The role also involves maintaining a polished appearance and a clean, safe valet area; coordinating with hotel staff and teammates; and following safety procedures while promptly reporting incidents. The position offers a first-shift schedule of 7:00 a.m. to 3:30 p.m., with days varying by location needs. The posting lists pay as $14.00 per hour plus tips.

Requirements

  • Must be at least 18 years old.
  • Must have a valid driver's license and maintain an acceptable driving record.
  • Ability to safely operate a variety of vehicles, including automatic vehicles.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor; ability to remain calm and courteous in a fast-paced environment.
  • Reliable and dependable, with a strong commitment to punctuality and attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, walk, bend, and move throughout the shift, and work outdoors in varying weather conditions.
  • Ability to lift and carry guest luggage and other items as needed.
  • Ability to maintain a clean, polished, and professional appearance.
  • Ability to follow safety procedures and responsibly handle guest vehicles, keys, and property.
  • Ability to successfully complete any required background and driving-record checks.

Nice To Haves

  • Previous valet, hospitality, parking, or customer service experience is preferred but not required.
  • Ability to operate manual-transmission vehicles is preferred.

Responsibilities

  • Warmly greet arriving and departing guests and answer questions professionally.
  • Open vehicle and hotel doors and assist guests with coats and luggage.
  • Provide information about hotel amenities, local attractions, dining, entertainment, and points of interest.
  • Assist guests with special needs or disabilities.
  • Complete valet tickets accurately and perform vehicle damage checks.
  • Park and retrieve guest vehicles safely, efficiently, and courteously.
  • Keep vehicle keys secure and organized and treat guest vehicles with care.
  • Maintain a clean, polished, professional appearance and keep the valet area clean, organized, safe, and inviting.
  • Represent AAA Parking and hotel partners professionally.
  • Coordinate guest arrivals and departures with hotel staff and communicate with teammates.
  • Support team members during busy periods, special events, and peak arrival times.
  • Follow safety procedures to protect guests, vehicles, keys, and team members.
  • Promptly report accidents, injuries, vehicle damage, and other incidents to a supervisor.
  • Conduct routine inspections of the valet area and equipment.

Benefits

  • Opportunity to earn tips in addition to hourly pay.
  • Opportunity to build customer service experience in a hospitality environment.
  • Work alongside hotel teams at partner locations.
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