About The Position

Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, with a mission to make a lasting positive impression on every person encountered. The company is 100% healthcare focused, currently serving Michigan and Ohio, and provides services such as non-emergency medical transportation, shuttle services, valet parking, porter services, service excellence consulting and coaching, parking/garage management, and welcome desk/concierge services. The company is seeking detail-oriented, energetic, and compassionate team members for their Valet Team at a local hospital. Ideal candidates should be dependable, open to feedback, possess a positive mindset, and have great communication skills.

Requirements

  • Must have a valid driver's license
  • Must have a clean driving record
  • Must be able to pass a background check
  • Reliable transportation is a must
  • Ability to run, walk, and stand throughout the shift
  • Ability to work in a physically active position, in ALL types of weather
  • Must be friendly, helpful, empathetic
  • Must have a customer service background

Responsibilities

  • Report to work on time for all scheduled shifts ready to work
  • Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible
  • Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance
  • Wear badge at all times
  • Drive, park and retrieve guest’s cars in a safe and courteous manner
  • Ensure customers are receiving timely service
  • Wash the windshield on each car parked
  • Maintain a polite and professional demeanor at all times, regardless of the situation
  • Open doors and provide any assistance needed
  • Actively seek opportunities to exceed expectations
  • Greeting patients and guests
  • Helping with directions
  • Helping with wheelchairs and strollers

Benefits

  • Medical
  • Dental
  • Optical
  • PTO after 60 days of full-time employment

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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