114302 - Valet Attendant

VALENCIA GROUP • Lubbock, TX

7d • Onsite

About The Position

The Valet Attendant is responsible for providing exceptional customer service by greeting guests and parking/retrieving guest vehicles in a safe and efficient manner. This role supports the team by ensuring a smooth and welcoming experience for all guests, contributing to the overall operations of the hotel.

Requirements

• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• Ability to work well with a team and demonstrate attention to detail
• Excellent organizational skills and interpersonal abilities
• Valid driver’s license and clean driving record

Responsibilities

• Greeting guests at the door of vehicles and welcoming the guest to property.
• Park and retrieve guest vehicles promptly and safely.
• Maintain the cleanliness and organization of the valet area.
• Assist with luggage and provide directions or information as needed.
• Greet guests warmly and provide excellent customer service.
• Respond to guest inquiries and resolve any issues or complaints.
• Ensure guest satisfaction by accommodating special requests.
• Assist in training new valet attendants as needed.
• Support team performance by collaborating with colleagues.
• Communicate effectively with the valet supervisor and other departments.
• Report any incidents or safety concerns immediately.
• Follow all hotel policies and procedures.
• Adhere to safety standards and maintain a safe working environment.
• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Report any unsafe conditions immediately
• Ensure hotel equipment is in proper working condition
• Perform any additional duties as assigned by the supervisor

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed