Valet Attendant, Chaminade Resort & Spa

Pyramid Global HospitalitySanta Cruz, CA
Onsite

About The Position

We are looking for highly motivated individuals to join our Guest Services team as a Valet Parking Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Valet Parking Attendant assists with the opening of car doors as they arrive to the hotel/resort and unloading of guest’s luggage as needed. They will serve as a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Requirements

  • At least one year in a customer service role with high guest interaction
  • Valid Driver’s License with no infractions for at least 6 months
  • Ability to solve problems when they arise.
  • Ability to work in a team environment is a must.
  • Must be able to work a full shift standing and running to retrieve cars
  • A strong desire to make an impact on other people
  • An outgoing and engaging personality
  • Excellent verbal communication skills
  • Ability to work in a fast-paced setting
  • Must be available to work various shifts including weekends and holidays

Nice To Haves

  • Hospitality industry experience is a plus.
  • Pleasant and helpful personality.

Responsibilities

  • Help guests discover their “Wanderlust” experience
  • Provide exceptional customer service by being engaging and taking sincere interest
  • Interact with all guests.
  • Welcome each guest to our hotel.
  • Open guest car doors as they arrive to the hotel/resort.
  • Park and retrieve guests’ cars as needed.
  • Assist guests in securing other forms of transportation as needed.
  • Work together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
  • Assist lobby attendant in keeping entrance area clean and organized.
  • Be the difference with all guest and employees and do more than just “the norm".

Benefits

  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
  • 401k with a company match
  • recognition programs
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