Valet Attendant - Day Shift

Biloxi • Biloxi, MS

8d • Onsite

About The Position

The Valet Attendant is responsible for ensuring department adherence to company and departmental policies and procedures. This role involves accurately assigning and verifying vehicle claim tickets upon arrival and retrieval, keeping the driveway clear of vehicles not requiring valet assistance, and maintaining cleanliness around the booth and valet area. The attendant must inspect vehicles and report any existing damages. Additionally, they will distribute vehicle claim tickets, oversee the key storage area/booth, prepare weekly work schedules, and maintain employee time and attendance records. The role also includes responding to and resolving guest concerns and complaints, as well as hiring, supervising, training, evaluating job performance, and administering discipline for team members. Other duties may be assigned by management.

Requirements

• Valid driver's license
• Ability to operate manual and automatic transmissions
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Ability to stand and walk for extended periods
• Ability to lift up to 50 pounds

Nice To Haves

• Previous valet or customer service experience
• Familiarity with the local area

Responsibilities

• Ensures department adherence to company and departmental policies and procedures.
• Accurately assign and verify vehicle claim tickets upon arrival and retrieval.
• Keep driveway clear of any vehicle that do not require valet assistance, clean areas around booth, and valet area.
• Inspect vehicle and report damages that exist prior to or after parking.
• Distribute vehicle claim tickets and oversee key storage area/booth.
• Prepare weekly work schedules, and maintain employee time and attendance.
• Respond to and resolve guest concerns and complaints.
• Hire, supervise, train, evaluate job performance, and administer discipline for team members.
• Other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed