Valet Attendant - Day Shift

Boyd GamingBiloxi, MS
Onsite

About The Position

The Valet Attendant is responsible for ensuring department adherence to company and departmental policies and procedures. This role involves accurately assigning and verifying vehicle claim tickets, maintaining a clear driveway and clean valet area, inspecting vehicles for existing damages, and overseeing key storage. The attendant will also prepare weekly work schedules, manage employee time and attendance, and respond to guest concerns. Additionally, this position includes hiring, supervising, training, evaluating job performance, and administering discipline for team members. Other duties may be assigned by management.

Requirements

  • Ability to accurately assign and verify vehicle claim tickets.
  • Ability to keep driveway clear and valet area clean.
  • Ability to inspect vehicles and report damages.
  • Ability to distribute vehicle claim tickets and oversee key storage.
  • Ability to prepare weekly work schedules.
  • Ability to maintain employee time and attendance records.
  • Ability to respond to and resolve guest concerns and complaints.
  • Ability to hire, supervise, train, evaluate job performance, and administer discipline for team members.

Responsibilities

  • Ensures department adherence to company and departmental policies and procedures.
  • Accurately assign and verify vehicle claim tickets upon arrival and retrieval.
  • Keep driveway clear of any vehicle that do not require valet assistance, clean areas around booth, and valet area.
  • Inspect vehicle and report damages that exist prior to or after parking.
  • Distribute vehicle claim tickets and oversee key storage area/booth.
  • Prepare weekly work schedules, and maintain employee time and attendance.
  • Respond to and resolve guest concerns and complaints.
  • Hire, supervise, train, evaluate job performance, and administer discipline for team members.
  • Other duties as assigned by management.
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