Valet Attendant-TWELVE® Hotels & Residences – Atlanta, GA

Blue Sky Hospitality Solutions•Atlanta, GA

19h•Onsite

About The Position

The Valet Attendant is responsible for delivering exceptional guest service by safely parking and retrieving guest vehicles in a prompt, courteous, and professional manner. This role is critical in creating a positive and memorable guest experience that reflects the elevated standards of TWELVE® Hotels & Residences, serving as one of the first and last points of contact for guests.

Requirements

Valid driver’s license with a clean driving record
Ability to drive manual and automatic transmission vehicles
Strong customer service and communication skills
Ability to work in a fast-paced environment while maintaining attention to detail
Must be able to stand, walk, run, and lift up to 50 lbs for extended periods
Flexible schedule, including evenings, weekends, and holidays
Guest-first mindset with a strong focus on service excellence
Professional appearance and demeanor
Reliability and punctuality
Ability to work independently and as part of a team
Problem-solving and conflict resolution skills

Nice To Haves

High school diploma or equivalent preferred
Previous valet, hospitality, or customer service experience is a plus

Responsibilities

Greet all guests warmly upon arrival and departure, providing a welcoming and professional first impression
Safely park and retrieve guest vehicles in a timely and efficient manner
Assist guests with luggage, directions, and general inquiries about the property and local area
Maintain accurate records of vehicle keys and ensure proper key control procedures
Inspect vehicles for any pre-existing damage and report findings according to company procedures
Ensure valet area is clean, organized, and free of safety hazards
Adhere to all traffic laws, safety guidelines, and company policies when operating guest vehicles
Communicate effectively with Front Desk and Concierge teams to ensure seamless guest service
Handle guest concerns or complaints professionally and escalate when necessary
Support additional front-of-house duties as assigned