Valet Attendant

Seventh Dimension • Fayetteville, NC

7d • Onsite

About The Position

The Parking Attendant / Shuttle Cart Driver performs integrated valet parking and shuttle transportation services in support of VA medical facilities. This position is responsible for safely parking and retrieving vehicles, transporting Veterans via shuttle carts, and ensuring efficient traffic flow throughout designated areas. The role directly impacts patient access, safety, and overall customer satisfaction by delivering courteous, timely, and professional service. Employees must adhere to strict safety, security, and customer service standards while maintaining continuous operational readiness.

Requirements

• High school diploma or equivalent
• Valid North Carolina driver’s license
• Ability to operate manual and automatic transmission vehicles safely
• Customer service experience
• U.S. citizen
• Completion of VA orientation and training prior to start
• Customer service training (communication, professionalism, safety)
• Compliance with VA identity verification and credentialing requirements
• Must adhere to “No Tipping” policy
• Ability to stand and walk for extended periods
• Ability to sit for prolonged periods while operating shuttle carts
• Ability to drive various vehicle types safely
• Ability to work outdoors in varying weather conditions
• Ability to lift and move equipment (e.g., cones, wheelchairs)

Responsibilities

• Greet Veterans and visitors courteously and provide service explanation
• Issue claim checks, secure vehicle keys, and track vehicles
• Safely park and retrieve vehicles within performance standards
• Maintain continuous monitoring of parking booth; never leave unattended
• Operate shuttle carts continuously during business hours
• Transport Veterans between parking areas and facility entrances
• Follow designated shuttle routes and safety procedures
• Assist with managing traffic flow during peak times
• Conduct basic vehicle inspections and document vehicle condition
• Deliver and retrieve wheelchairs upon request (non-clinical assistance only)
• Report incidents, damages, or lost keys per required timelines
• Maintain logs and support end-of-day key control processes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED