Valet Attendant - The Historic Cavalier Hotel

Professional Hospitality Resources, Inc. and Ocean Beach Club LLC•Virginia Beach, VA

3d•Onsite

About The Position

The Valet Attendant is responsible for greeting customers, parking and securing vehicles, and providing guest services in a highly professional manner. This role involves handling payments, maintaining the cleanliness and safety of the valet area, and accurately documenting vehicle information on parking tickets. The attendant must be able to operate both manual and automatic vehicles safely and interact positively with guests and fellow associates.

Requirements

Must be 21 Years of age
Has possessed United States driver’s license for a minimum of 3 years with proof of a clean DMV record.
Can safely operate both manual & automatic vehicles.

Nice To Haves

High School Diploma or equivalent preferred
Minimum of 6 months valet or professional driving related experience preferred.

Responsibilities

Report to work in complete company provided uniform including name tag.
Provide guest services in a highly professional manner exceeding guest expectations at all times.
Greet customers, park & secure vehicles, including locking doors & closing all hatches & windows.
Receive money from other associates and guests for valet parking and make correct change.
Greet & interact with the guest in a friendly & professional manner creating the “WOW” experience.
Inspect & evaluate physical condition of Valet area, including front drive, garage, and lobby for cleanliness and report any necessary repairs or safety concerns.
Interact with fellow associates in a courteous & professional manner.
Report unsafe work conditions/practices and safety/security violations in accordance with Company policy.
Keep work areas in front of house and back of house clean.
Attend & participate in all appropriate and/or mandatory meetings & on-going training sessions.
Maintain good attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
Able to work a flexible schedule including weekends and holidays as required.
Assist doorperson & bell staff as needed.
Fill out a guest parking ticket legibly with all required information (Full Name, license plate tag number, color of vehicle, make of vehicle, any scratches or dents marked, driver’s initials, and correct space parked).
Ensure all vehicles to be valet parked are parked by valet or anyone assisting the valet department; guests must never be asked or told to park their own vehicles.
Drive slow and carefully when parking a guest car, walk and run fast when retrieving a guest car.
Perform garage checks daily.
Successfully complete other duties as assigned.