Valet Attendant - Flagstaff, AZ
About The Position
As a Valet Attendant, you are the first impression and the final goodbye for guests at luxury hotels, resorts, and events. Your role is to create a welcoming, professional experience by safely and efficiently parking and retrieving vehicles while delivering exceptional customer service. This position requires a quick pace, clear communication, and a polished presence to shape the guest experience. It's ideal for individuals who enjoy being active, working outdoors, interacting with people, and being part of a fast-paced hospitality environment. Every shift offers an opportunity to improve someone's day and uphold high standards of safety, professionalism, and hospitality.
Requirements
- High school diploma or general education degree (GED).
- Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.
- A valid driver’s license.
- Reliable transportation.
- Maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Provide exceptional guest service through professional communication, active listening, and personalized assistance.
- Follow company policies and procedures.
- Adapt to changing work environments and manage competing demands effectively while handling unexpected situations with flexibility and professionalism.
- Demonstrates dependability by following instructions, maintaining work schedules, and ensuring timely task completion.
- Adhere to safety procedures, take appropriate action when needed, and report unsafe conditions.
- Properly use and maintain equipment to ensure workplace efficiency and safety.
- Stamina to stand, walk, and lift up to 50 lbs. for extended periods, often in varied weather conditions.
- Maintain a professional appearance and adhere to uniform and grooming standards.
- Flexibility to work nights, weekends, and holidays is essential.
- Employee may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications.
Nice To Haves
- Customer service experience preferred.
Responsibilities
- Conduct vehicle damage inspections and document parking locations on claim tickets.
- Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures.
- Follow all safety protocols to maintain personal and vehicle security.
- Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
- Keep valet areas clean, organized, and presentable at all times.
- Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service.
- Balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments.
- Maintain regular attendance, adhere to company policies, and uphold standards for safe and efficient parking operations.
- Arrive on time, in full uniform, and properly groomed before clocking in.
- Perform other tasks as needed to support the company’s operational goals, remaining flexible and responsive to changing business needs.
- Attend required staff meetings and complete all assigned training modules on time.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401K
- Supplemental Insurance – Life insurance
- Supplemental Insurance – Critical illness
- Bonus opportunities
- Internal leadership development program
- Paid time off
- Paid training
- Tuition assistance through Bellevue University – Up to $5,250 per year
- Nationwide discounts through Perks at Work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
