Part Time Valet Attendant

Brookstreet•Kanata, ON

11d•Onsite

About The Position

The Valet will be responsible for providing guests with a positive first and last impression, and will provide consistent sensational service. Their mission is to exceed any expectations that guests may have and provide professional guest service at all times.

Requirements

Excellent communication and organizational skills
Able to multitask and act under pressure
Full “G” class Ontario Driver’s License, with clean driving record (abstract required)
3 years of insured driving in Ontario
Ability to drive standard
Ability to take initiative
Ability to lift heavy objects and luggage (Up to 50 Pounds)
Must be available for all shifts – Mornings, Late evenings, weekends, holidays

Nice To Haves

Bilingualism is an asset

Responsibilities

Provide guests with a positive first and last impression
Provide consistent sensational service for all hotel guests
Handle guest requirements
Give accurate directions and necessary information to guests
Assist with guest luggage
Provide assistance loading and unloading luggage from tour-buses and vehicles
Valet parking guest vehicles
Deliver messages, parcels and guest amenities
Explain the services available in the hotel
Guide guests to the check-in area or direct them to their destination
Exceed any expectations that guests may have
Provide professional guest service at all times
Develop a good understanding of hotel layout and be able to give directions to all units and services
Interact effectively with hotel guests and co-workers to create a positive environment
Provide information regarding features of rooms, services of hotel and points of interest in the area
Assist guests with special needs
Attend to group arrivals and departures
Maintain and clean luggage storage area and lobby