Vaccines Operational Excellence Director

Pfizer
•$176,600 - $294,300•Onsite

About The Position

The Operational Excellence Director is an integral member of the Operational & Change Excellence Team and the Global and US Medical Affairs Teams. The role leads the development and implementation of assigned Global and US category-led initiatives affecting multiple Medical Affairs stakeholders and markets, combining organizational, project management, financial excellence, and knowledge of Medical Affairs strategic priorities to support seamless execution of medical plans. The director supports assigned Asset Medical Affairs Leads in aligning goals, priorities, and efforts; contributes to future-focused vision and strategy; and establishes structures for co-creating and executing medical plans. The position also supports change management, standardization, best practices, governance, project planning, launch planning, meeting facilitation, presentation development, and performance measurement. The role is responsible for financial management, forecasting, accruals, budget planning, and financial data integrity for assigned Assets or Field Medical areas. It develops integrated project and program budgets, supports portfolio and resource decisions, maintains project forecasts, provides financial guidance, and manages development of the Asset and/or Field Medical Strategic and Operating Plan. The position reports to the Operational Excellence Team Lead, with a strong dotted line to Global and/or US Categories Medical Affairs Team Leads. It collaborates with Medical Affairs colleagues, Operational & Change Excellence colleagues, and cross-functional partners.

Requirements

  • Bachelor’s degree and 10 or more years of experience in the pharmaceutical industry or related fields; alternatively, an advanced degree such as a master’s and 8 or more years of experience, or a PharmD/PhD and 6 or more years of experience.
  • Demonstrated leadership capabilities, including influencing and collaborating with peers, developing and coaching others, and guiding colleagues’ work to achieve meaningful outcomes and business impact.
  • Ability to work effectively in a fast-paced, changing environment and manage priorities, multiple projects, and tight deadlines.
  • Strong decision-making, strategic thinking, business judgment, resourcefulness, and entrepreneurial mindset.
  • Strong communication and interpersonal skills, including the ability to work with senior management and influence others in spoken and written English.
  • Ability to operate effectively in a heavily matrixed organization and manage projects with team members in multiple locations.
  • Ability to influence without authority, facilitate open discussion and debate, anticipate stakeholder needs, and build effective relationships.
  • Strong organizational skills, attention to detail, and follow-up skills.
  • Ability to adapt to changes in the external environment, project scope, and direction.
  • Full knowledge and understanding of all relevant applicable SOPs.
  • Fluency in English.
  • Must be authorized to work in the United States for any employer; U.S. work visa sponsorship is not available.
  • Permanent work authorization in the United States is required.

Nice To Haves

  • Prior experience working in a Medical Affairs organization is essential; experience in other medical or clinical functions is desirable.
  • Prior experience in project management and business operations.
  • Understanding of and adherence to project management methodologies.
  • Demonstrated success creating and managing complex projects, including budget management and fiscal awareness.
  • Ability to collaborate across Medical (customer-facing and headquarters), Medical Information, Corporate Communications, Digital, and Commercial functions.
  • Ability to manage resources, programs, and multiple projects.
  • Acts as a role model for Pfizer’s values of Courage, Excellence, Equity, and Joy.
  • Ability to integrate country and local needs into globally co-created medical strategies and plans.
  • Demonstrated leadership of innovation serving future healthcare needs.
  • Track record of high performance and outstanding results.
  • Knowledge of Pfizer systems, including POD, Ariba BOD, and EngagePlus.
  • High proficiency in Microsoft Excel, Word, PowerPoint, and Teams.
  • Proven track record implementing strategically important projects on time and within budget.

Responsibilities

  • Support assigned Asset Medical Affairs Leads in aligning goals, priorities, and efforts across Medical Affairs categories and asset teams and with cross-functional partners.
  • Contribute to defining future-focused vision, mission, and strategic initiatives with assigned Asset Medical Affairs Leads and teams.
  • Establish structures for co-creation and prioritized co-execution of Global and/or US medical plans.
  • Support Medical Affairs organizational and team change-management plans in collaboration with Change Management team members.
  • Identify, share, and implement best practices; promote consistency in processes and systems; and develop partnerships with colleagues in other functions.
  • Build and maintain business relationships with Finance, Contracts & Outsourcing, Compliance, and Operational Excellence colleagues to advance Medical Affairs projects.
  • Develop and implement Medical Affairs processes and appropriate SOPs with stakeholders to support strategy and execution of medical plans and data generation and communication activities.
  • Coordinate with Operational Excellence colleagues across categories to standardize approaches, processes, and SOPs.
  • Support asset-specific governance committees to enable effective decision-making.
  • Support assigned Medical Affairs activities and initiatives, including advisory boards and medical congresses, by developing and monitoring project and program plans and tracking milestones.
  • Lead stakeholder and process coordination for effective launch planning in collaboration with Launch Excellence team members.
  • Drive agendas and facilitate Medical Team meetings; ensure minutes are recorded and filed.
  • Provide presentation development support for internal meetings.
  • Develop and lead tracking of performance and activity measurements as appropriate, coordinating with the Medical Impact and Outcomes team.
  • Collaborate with internal stakeholders and Operational Excellence colleagues to maintain consistency and alignment.
  • Manage all financial management, forecasting, and accruals for assigned Asset or Field Medical areas.
  • Provide budget and resource information to Medical Leads to support portfolio management and alignment of priorities with resources.
  • Develop integrated Medical project and program budget plans for an Asset and/or Field Medical Group.
  • Collaborate with Medical, Finance, and Financial Systems teams to ensure accurate forecasting and budget management.
  • Maintain financial information and data integrity in source systems and platforms, partnering with the Portfolio on Demand team and other stakeholders to support timely contracting and project and financial tracking.
  • Develop and maintain project forecasts that provide management with accurate year-to-date budget spend.
  • Provide financial guidance and serve as a resource for questions.
  • Manage the process and development of the Asset and/or Field Medical Strategic and Operating Plan.

Benefits

  • 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
  • Paid vacation, holidays, and personal days.
  • Paid caregiver, parental, and medical leave.
  • Medical, prescription drug, dental, and vision coverage.
  • Eligibility to participate in Pfizer’s Global Performance Plan, with a bonus target of 20% of base salary.
  • Eligibility to participate in a share-based long-term incentive program.
  • Relocation assistance may be available based on business needs and/or eligibility.
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