Vaccination Services & Equipment Specialist - Fort Smith, AR

Ceva Santé Animale•Ft Smith, AR

13d•Onsite

About The Position

A Vaccination Services & Equipment (VSE) Technician is a direct customer interfacing position that performs various poultry hatchery field service related activities such as monitoring, support, guidance and training to hatchery personnel (customer management and hatchery work force); including the completion of on-site vaccinations using Ceva vaccines and equipment, and Ceva facilities upkeep. They are responsible for ensuring that all hatchery activities associated with Ceva products and services are performed correctly and customer's needs are met as related to hatchery vaccine handling and proper poultry vaccination & equipment processes.

Requirements

4 year degree and/or 2 year technical degree with 2 years related technical experience
2+ years of related poultry work experience preferred
Liquid Nitrogen Training, Safety Training, C.H.I.C.K Program Training, & Bureau Veritas Training. Hot Works Training, and others as required
Lift up to 50 pounds (more with assistance)
Driving for up to 10 hours per day
Ability to understand the hatchery activities, processes, key factors and to use the vocabulary needed.
Basic understanding of the automation and equipment functionalities and ability to use basic engineering vocabulary.
Ability to understand the relations between Ceva's activities and the biological dimension of the hatchery production.
Ability to understand the principals of scientific model, attitude and approach.
Basic understanding of Ceva's hatchery products.
Ability to use the basic vaccination vocabulary and follow the corporate communication rules.
Ability to prepare and perform a marketing speech, using vocabulary and concepts

Nice To Haves

4 year degree and/or 2 year technical degree preferred with 2 years related technical experience
2+ years of related poultry work experience preferred

Responsibilities

Coordinates with Equipment Manager, Territory Manager, and/or VSE Manager for the installation & support of Ceva vaccination and automation equipment, e.g. Desvac Duo & IM vaccinators, Ecat-iD Egginject & candling, and other hatchery and field based automation systems
Ensures customer required equipment is available and suitable for installation by meeting both local and customer safety and compliance specifications
Manages inventory of parts and supplies needed for Equipment.
Performs on site equipment inspections, installations & operator training
Perform Desvac In Line Duo evaluations and validation; including routine maintenance and troubleshooting as required, which can occur after normal working hours
Performs hatchery training, troubleshooting and equipment services for Ceva installed vaccination and automation equipment
Completes all required equipment reporting and documentation for designated customers and areas of responsibilities
Frequently updates and consults with customers on equipment performance and opportunities for improvement
Performs C.H.I.C.K Program evaluations and reporting for designated customers within region of responsibility
Performs C.H.I.C.K Program trainings around proper use of Ceva vaccine and equipment
Provides C.H.I.C.K Program feedback for Key Account Manager (KAM) & Strategic Account Managers (SAM)
Participates in KAM/SAM customer meetings in support of account managers as required
Performs C.H.I.C.K Program certifications, which may also include 3rd party certification, e.g. Bureau Veritas certification, as required
Deliver vaccine as necessary if the Customer Supply Specialist is unavailable.
Understands and adheres to all DOT and OSHA compliance requirements resulting in safe and efficient vaccine deliveries to Ceva customers while maintain proper vaccine integrity, transport and storage requirements
Manages the proper marking, movement and tracking of vaccine and their associated dewars, including the safe handling of liquid nitrogen used for vaccine storage and transport