VA Clinical Liaison & Business Development Coordinator

Medical University of South Carolina • Remote- South Carolina, SC

18d • Remote

About The Position

The VA Clinical Liaison & Business Development Coordinator serves as the primary on-the-ground representative of MUSC Health's VA & Corrections ICCE in the Columbia, SC market. This remote, Columbia-based role is responsible for growing appointment volume and service utilization at the William Jennings Bryan Dorn VA Medical Center (Dorn VAMC) through clinical navigation, provider relationship development, and strategic engagement with VA and MUSC Midlands Division leadership. This is a hybrid clinical-operations role requiring the credibility of a clinical background combined with the skills of a business development professional. The ideal candidate is a self-directed, relationship-driven leader who can operate independently while maintaining close alignment with the ICCE.

Requirements

• Active Registered Nurse (RN) license in South Carolina (or compact state eligibility)
• Minimum 3-5 years of clinical experience, in an academic medical center, federal health system, or VA setting
• Demonstrated ability to build and manage professional relationships with senior clinical and administrative leaders
• Strong communication, presentation, and organizational skills
• Ability to work independently in a remote environment with minimal supervision
• Must reside in the Columbia, SC area
• Prior experience working with or within the VA health system
• Bachelor's degree in Nursing from an accredited school of nursing and a minimum of three years related clinical nursing experience required. Master of Nursing (MSN) or Doctor of Nursing Practice (DNP) in lieu of BSN.
• Licensure as a registered nurse by the South Carolina Board of Nursing or a compact state.
• Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required

Nice To Haves

• Familiarity with VA community care referral processes (HSRM, TriWest, VA Mission Act)
• Experience in business development, care navigation, or provider relations
• Existing relationships with Dorn VAMC clinical or administrative staff
• Understanding of academic health system operations
• Excellent written and verbal communications skills as well as mentoring/coaching and organizational skills
• Creative and resourceful in problem solving and exceptional critical thinking required.

Responsibilities

• Identify service gaps and unmet referral needs at Dorn VAMC across specialty and subspecialty care
• Develop and execute a referral growth strategy in alignment with ICCE priorities
• Build and maintain relationships with Dorn VA referring providers, service chiefs, and administrative leaders
• Track and report on referral pipeline, appointment volume, and new service line opportunities
• Represent MUSC Health in VA leadership meetings, community of care forums, and partner engagement events
• Facilitate referrals from Dorn VAMC to MUSC Health specialists, navigating scheduling, access, and authorization barriers
• Serve as a clinical resource and point of contact for VA care team members coordinating care at MUSC
• Assist with patient navigation as needed to ensure continuity between the VA and MUSC Health
• Support compliance with VA community care referral requirements including HSRM and TriWest processes
• Serve as the face of MUSC Health's ICCE in the Columbia market — professional, credible, and relationship-focused
• Engage regularly with MUSC Midlands Division leadership to align on shared priorities and opportunities
• Communicate proactively with the ICCE on market dynamics, partner needs, and growth opportunities
• Represent MUSC at applicable VA and community health events in the Columbia region
• Maintain accurate tracking of referral and appointment data using designated systems
• Provide regular status updates and performance reporting to the System Administrative Officer
• Participate in weekly touchpoints with ICCE leadership and contribute to strategic planning
• Support contract and workflow documentation as needed

Benefits

• The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
• Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level