Vétérinaire

Vet et Nous•Quebec, QC

8d•Onsite

About The Position

Vet et Nous is a multidisciplinary team composed of veterinarian both generalists and specialists operating at high rank whose mission is to take care of client’s pets as if they were our own. Our teams are split in 3 emergency and reference centres open 24/7 and several general practice hospitals and clinics in the greater Montreal, Laval, Montérégie, Laurentides, Lanaudière, Mauricie, Saguenay-Lac-St-Jean and Quebec region. Our establishments offer complete services for owners of dogs, cats, birds and exotic animals. You play a vital role for our clients as the reason for their visit is a very stressful moment for them. They will need your empathy, expertise and calm at all times! You work closely with our existing teams to offer the best services to clients and patients through your expertise. You conduct clinical consultations for your patients, determine and apply the most appropriate diagnostic method to obtain the most complete evaluation. You are also called upon to perform routine surgeries and required treatments, while ensuring the follow-up of your hospitalized patients.

Requirements

Empathy, expertise, and calm at all times.
Ability to work closely with existing teams.
Conduct clinical consultations.
Determine and apply appropriate diagnostic methods.
Perform routine surgeries.
Perform required treatments.
Ensure follow-up of hospitalized patients.
Perform diagnostic methods (Rx, ultrasound, endoscopy, etc.).
Interpret results.
Recommend appropriate treatment.
Direct and supervise treatments.
Supervise technical procedures.
Hospitalize patients.
Evaluate hospitalized animals.
Ensure follow-up of hospitalized cases.
Communicate daily with clients about animal's condition and bill evolution.
Interact with attending veterinarian or perform continuous follow-up.
Answer client questions and calls promptly.
Inform clients of lab results and other tests within a reasonable timeframe.
Discuss differential diagnoses, possible treatments, prognosis, cost, and estimates with clients.
Inform clients personally of costs for diagnostic procedures and treatments.
Ensure clients understand their animal's medical condition.
Perform routine surgeries.
Prepare cost estimates for surgeries, hospitalizations, and treatments.
Inform clients of deposit amounts for surgical procedures or hospitalizations.
Document and complete patient files.
Maintain records according to Order directives (OMVQ).
Complete medical records and record all communication.
Make case referrals and prepare relevant documents.
Prescribe medications.
Prepare or fill prescriptions.
Renew prescriptions.
Note and update authorized renewal counts in the file.
Work closely with the technical team and technical support.
Answer support staff questions.
Conduct necessary research on cases.
Present a professional, competent, and compassionate image.
Carry out leaves adequately.
Check recalls: add or edit as needed.
Attend meetings.
Participate in public and client education.
Participate in the outreach of their veterinary establishment.
Uphold values of open-mindedness, collaboration, commitment, and respect.

Nice To Haves

Vet et Nous Excellence: 6-month mentorship program.
26-week mentorship program designed to facilitate the transition of new veterinary medicine graduates to professional practice, focusing on consultation, surgery, and dentistry.
Program divided into four distinct phases: 1. Welcome and orientation 2. Hospital operations and observation 3. Modified consultation program and supervised procedures 4. Independent physician schedule with ongoing support.

Responsibilities

Consultation: Welcome client/patient; Perform clinical examination and evaluation of animals; Provide excellent service to owners; Provide appropriate medical care; Communicate well with people by adequately answering all their questions; Respect the reason for the visit while obtaining the most complete history possible within the allotted time; Perform rigorous follow-ups, when necessary.
Diagnosis of animals: Choose diagnostic methods (X-ray, ultrasound, endoscopy, etc.); Interpret results.
Animal treatments: Recommend appropriate treatment during consultation; Direct and supervise treatments provided to animals; Perform follow-up; Supervise technical procedures.
Hospitalized animals: Hospitalize the patient; Evaluate hospitalized animals according to the S.O.A.P. method when undergoing treatment in the morning or evening; Ensure follow-up of hospitalized cases; Ensure daily communication with the client about the animal's condition and the evolution of the bill; Interact with the attending veterinarian, or perform continuous follow-up of the case, if the owner requests it and circumstances require it.
Communications / Phone calls: Answer client questions and calls as quickly as possible; Inform clients of laboratory results and other tests within a reasonable timeframe. If you cannot return the call within a reasonable timeframe, be sure to transfer relevant information to another veterinarian to enable them to do so; Follow up and ensure satisfactory case progression.
Discuss with the client about: differential diagnoses, possible treatments, prognosis, cost, estimate, etc.; Inform the client personally of the costs of diagnostic procedures (including follow-ups) and treatments or ensure directly with the client that they have fully understood the costs as explained by the receptionists or technicians. Ensure the client has a good understanding of their animal's medical condition.
Surgery: Perform routine surgeries.
Estimates: Prepare cost estimates for surgeries, hospitalization cases, treatments, etc.; Inform clients of deposit amounts for surgical procedures or hospitalization treatments.
Record keeping: Document and complete the file; Maintain records in accordance with the Order's directives (OMVQ); Complete patient medical records and record all communication between the veterinarian and the client; Make case referrals when necessary and prepare relevant documents rigorously and completely.
Prescriptions: Prescribe medications; Prepare or fill prescriptions; Perform prescription renewals; Note and keep up-to-date the number of authorized renewals in the file.
Team spirit: Work closely (training, communication, delegation) with the technical team and technical support to motivate them and optimize the department; Answer support staff questions and contribute to improving their knowledge; Mentor new veterinarians and participate in their integration into the team.
Other: Conduct necessary research on cases (books, specialists, Internet, etc.); Present a professional, competent, and compassionate image, both for the Veterinary establishment and for the profession; Carry out leaves adequately; Check recalls: add or edit as needed; Attend meetings; Get involved in educating the public and clients; Participate in the outreach of their veterinary establishment: marketing activities, public relations activities, television, radio, conferences, telemedicine, articles, internal improvement, public education.
Have values: open-mindedness, collaboration, commitment, and respect.