UX Writer

Solace

2d

About The Position

As a UX Writer at Solace, you'll help shape how people experience healthcare through language. You'll work alongside Product Designers, Product Managers, and Engineers to craft intuitive, human-centered experiences that help patients navigate complex moments with clarity and confidence. Writing isn't something that's layered on at the end of the design process here. It's a core part of how we design products. We're looking for someone who can simplify complexity, advocate for users, and sweat the details. Every word matters.

Requirements

• 4–6 years of experience writing for digital products or complex user experiences
• Previous experience working effectively on an agile distributed team
• Exceptional writing and editing skills
• Deep understanding of UX writing and content design principles
• Ability to simplify complex information into clear, approachable language
• Excellent communication and collaboration skills
• Interest in how AI tools can support, not replace, thoughtful, human-centered writing
• A genuine appetite for feedback, and the instinct to use critique to sharpen the work
• A growth mindset, with a drive to keep improving as a writer
• Empathy and strong attention to detail
• A portfolio showcasing product writing or UX content work
• Applicants must be based in the United States.

Responsibilities

• Write product content across onboarding, navigation, workflows, notifications, forms, and key user experiences
• Write technical, audience-calibrated content for advocates, physicians, and other specialized audiences where precision and compliance sensitivity matter
• Partner closely with Product Design, Product Management, and Engineering from discovery through launch
• Help define content strategy and messaging for new features
• Learn, apply, and help evolve Solace's established product voice, terminology, and writing standards
• Participate in design critiques, user research, and product discussions
• Continuously improve the product experience through thoughtful iteration and collaboration
• Explore and shape how AI-assisted writing tools can support clear, human-centered product experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed