UX Writer, AI

Figma•San Francisco, CA

9d•Hybrid

About The Position

Figma is growing its team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. The company is looking to grow Figma’s UX Writing team. While the title of this role is “UX Writer,” it can also be thought of as a content engineer role—someone who uses language to shape how people interact with AI, from crafting better inputs to defining clear, consistent outputs. The role will collaborate deeply in forward-looking areas, helping designers move from idea to product, faster and better. As a senior member of the UX Writing team, the individual will flex across high-priority initiatives, defining new spaces at the intersection of AI, design, and development. This is a full-time role that can be held in their New York or San Francisco hubs, or remotely in the US.

Requirements

5+ years of experience crafting simple, intuitive language solutions for complex user experiences
Proficient in collaborating in both design and technical environments, like Figma and GitHub
Skilled at developing systems-oriented, cohesive product narratives that reach beyond strings
Fluent in the behavior and architecture of modern AI products and how they are built
Effectively partners with cross-functional teams and leadership to drive aligned outcomes

Nice To Haves

Experience writing system prompts, designing agent behaviors, or creating other AI-powered features
Experience working directly with code, APIs, or other developer tooling.
A track record of leading 0-to-1 initiatives in ambiguous, fast-moving spaces

Responsibilities

Contribute to overall product strategy around Figma’s offerings
Define best practices for writing in AI-powered products, from prompting to interaction patterns.
Partner closely with product designers, product managers, product marketing managers, engineers, applied scientists, AI researchers, and fellow UX writers
Oversee language across a broad product suite, building taxonomies, glossaries, and other artifacts for both human and agentic ingestion
Measure and evaluate the quality of AI-generated language
Create, collaborate, and iterate on the user experience
Help deliver and refine clear storytelling around product needs and opportunities