(Senior) UX/UI Product Designer

Leopard•Fort Washington, PA

7d•$130,000 - $160,000•Hybrid

About The Position

Coventry, a market leader in life settlements, is seeking a UX/UI Product Designer to help design their AI-native platform for consumers and businesses. This role involves owning the design of both internal business operations and consumer user experiences, collaborating closely with product and engineering. The ideal candidate will be comfortable working on internal tools and first-party interfaces, as well as developing front-end UX for external users in the life insurance, annuities, and personal medical data sectors. Coventry is looking for someone who is energized by complex design challenges, comfortable with AI tools, and motivated to foster a design culture that values curiosity, craft, and ownership. The role requires high standards and the flexibility to adapt processes as new tools evolve. This position is based in-office two days a week near Madison Square Garden and reports to the VP of Product. As the first staff designer, the role offers broad scope, significant influence, and opportunities for growth into team leadership. The position will also involve educating stakeholders on Design best practices.

Requirements

3–7 years of product design experience.
Strong portfolio of shipped, B2B and B2C-facing work, including user research, ontological decisions, wireframes, and live products.
Deep UX fundamentals: information architecture, interaction design, user flows, and the ability to design for users making high-stakes decisions.
Strong UI craft in Figma, including typography, visual hierarchy, spacing, and production-ready designs.
Actively using AI and generative AI tools in your design workflow, with a clear perspective on their impact beyond speed.
Clear communicator who can present and defend design decisions, take feedback directly, and maintain momentum in a fast-paced, collaborative environment.
Track record of owning projects end-to-end and delivering against milestones.

Nice To Haves

Experience in life insurance, fintech, healthtech, or any high-trust consumer product where anxiety and decision complexity are core design problems.
Background in content design, UX writing, or plain language standards in regulated industries.
Early-stage startup experience.
Familiarity with conversion optimization, funnel analysis, or designing with quantitative user data.

Responsibilities

Own the end-to-end design of core user journeys, including employee tooling use-cases and external customer interfaces and product surfaces.
Produce wireframes, mockups, and prototypes that make complex processes intuitive and easy-to-use.
Define and evolve the product surfaces’ information architecture and ontology, including labels, categories, and conceptual models.
Establish the design foundation for AI-powered features, focusing on user interaction with intelligent guidance, dynamic recommendations, and agent-driven workflows.
Build and maintain a design system to ensure consistency, accessibility, and scalability across product surfaces.
Contribute to the product roadmap with user insights and design thinking.
Help set the future trajectory of Coventry's workflows and external surfaces.
Educate stakeholders on Design best practices.