UX/UI Designer

Steampunk•McLean, VA

14d•$75,000 - $140,000

About The Position

Steampunk is seeking a UX/UI Designer to join their team. This role involves guiding government clients through a Design Intelligence™ framework, using human-centered methods to address complex user experience challenges. The designer will manage UX initiatives from discovery to interface design, including research, prototyping, iteration, visual design, and user, usability, and accessibility testing. The position requires acting as the voice of the customer to ensure their needs are met in proposed solutions.

Requirements

Ability to obtain a U.S. government Public Trust Security Clearance.
4+ years of professional UX and UI experience designing viable solutions for multi-platform digital products.
Current portfolio demonstrating ideology, methods, tools, skills, and craft.
Demonstrated experience conducting primary and secondary user research, including user interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting, and applying insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design.
Demonstrated experience in UI design, including wireframing, low and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing.
Knowledge and experience with 508 compliance requirements.
Experience working on a scrum team within the Agile delivery framework and integrating research and design into technical sprints, including writing user stories and story pointing.
Proficiency in tools like Adobe Creative Suite, Sketch, Figma, Zeplin, and other prototyping tools.
Desire to keep pace with ever-changing industry tools and best practices, with the ability to make recommendations as needed.
Experience collaborating within a multi-disciplinary delivery team, including service designers, technologists, data scientists, engineers, solution architects, and change managers.
Natural curiosity for solving problems coupled with strong analytical skills.
Collaborative nature with excellent written communication and presentation skills.
Experience working in a project-based environment.
Degree or equivalent experience in HCD, HCI, and/or UX design.

Nice To Haves

Previous work experience in or with the federal government.
Previous work experience as a consultant.

Responsibilities

Participate in all aspects of the discovery process to understand client mission and goals, stakeholders, users and their ecosystems, current state journeys, user segments, and program and project objectives.
Conduct workshops and interviews to frame pain points and opportunities, define insights, validate hypotheses, and create a compelling experience vision.
Understand the relevance and application of artifacts like journey maps, service blueprints, personas, ecosystem and experience maps in crafting the user experience.
Conduct user research and testing, and translate user needs into implementable digital experiences.
Collaborate and communicate stakeholder and user needs within a cross-functional team in an agile environment.
Understand and embrace the specifications and constraints of given technologies, platforms, and operational environments.
Design intuitive, elegant, and accessible interfaces supported by a test and learn process.
Ensure all deliverables across a variety of projects are produced at the highest quality.