UX/UI Designer (Remote)

Govcio LLC • UNAVAILABLE, UNAVAILABLE

3d • Remote

About The Position

GovCIO is seeking a UX/UI Designer to support a growing portfolio of VA digital experiences. This hands-on, execution-focused role performs user-centered design and validation activities in partnership with Product Managers, UI Designers, subject matter experts, and the UX Lead. The designer helps improve usability, adoption, and workflow alignment for Veterans and clinical users across the product lifecycle.

The role includes supporting usability sessions and user acceptance testing (UAT), making iterative improvements based on user feedback and operational context, and contributing UI design and high-fidelity prototyping grounded in Human-Centered Design principles. The position is fully remote within the United States.

Requirements

• Bachelor’s degree in a relevant discipline or equivalent practical experience.
• 3–6 years of relevant UX, UI, usability, product design, or related commensurate experience.
• Experience supporting usability evaluations, task-based testing, or user-centered product validation.
• Experience collaborating with product managers, designers, and developers.
• Demonstrated understanding of and experience creating UI designs and high-fidelity, interactive prototypes using tools such as Figma or Adobe XD, anchored in Human-Centered Design principles and informed by user research.
• Strong written, analytical, facilitation, and communication skills.
• Ability to obtain and maintain a Suitability/Public Trust clearance.

Nice To Haves

• Experience supporting healthcare, telehealth, or government digital products.
• Familiarity with accessibility principles and inclusive design.
• Experience working within Agile product teams.
• Experience supporting the Department of Veterans Affairs or familiarity with VA systems.

Responsibilities

• Support UX/UI execution for an assigned product portfolio in partnership with Product Managers, UI Designers, subject matter experts, and stakeholders.
• Create UI designs and high-fidelity prototypes grounded in Human-Centered Design principles and aligned with Veteran and staff needs, clinical workflows, and usability best practices.
• Develop task-based UAT scenarios and success criteria aligned with user workflows and release objectives.
• Support and facilitate UAT sessions, including preparation, facilitation, observation, synthesis of findings, and recommendations.
• Conduct or support lightweight user touchpoints, including usability sessions, feedback reviews, and validation activities.
• Support iterative improvements based on user feedback, UAT findings, Human-Centered Design input, and stakeholder feedback.
• Identify and escalate usability risks, insights, and opportunities to Product Managers and the UX Lead.
• Participate in accessibility and usability forums supporting continuous product improvement.
• Contribute product recommendations that improve user adoption, workflow, and experience quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level