UX Researcher – AI Enablement

Target • Minneapolis, MN

2d • Hybrid

About The Position

The UX Researcher - AI Enablement role contributes research to help Target understand and improve AI-enabled and agentic experiences for technical and product practitioners and other enterprise team members. This individual-contributor role focuses on scoped projects with immediate impact at the project and team level. The researcher will work with Lead and Director-level researchers, applying established qualitative and quantitative methods to well-defined questions and contributing to larger programs and pilots. With direction and guidance, the researcher will contribute to research planning, conduct straightforward studies, participate in analysis and synthesis, and communicate findings that support product and experience decisions. The role also supports responsible AI enablement within UX Research by helping test new tools, document effective workflows, and keep research knowledge organized and reusable. Collaboration with cross-functional partners across UX, Product, Technology, Data Science, Analytics, and the business is expected, alongside building craft and technical understanding.

Requirements

• 2+ years of relevant UX, product, academic, or applied research experience, or equivalent demonstrated skills.
• Working knowledge of qualitative and quantitative research methods and when to use them.
• Experience conducting straightforward interviews, usability tests, or similar studies with guidance.
• Ability to organize qualitative data and perform basic analysis of simple quantitative data.
• Clear communication and collaboration skills with peers and cross-functional partners.
• Ability to work independently on well-defined problems, manage assigned work, and meet project deadlines.
• Commitment to inclusive research, accessibility, participant privacy, ethics, and high-quality craft.

Nice To Haves

• Curiosity about AI/ML and willingness to build technical literacy; prior AI experience is helpful but not required.

Responsibilities

• Apply established qualitative and quantitative methods to well-defined questions about AI-enabled products, tools, and workflows.
• Contribute to research plans, protocols, recruitment, fieldwork, and study logistics with guidance from senior researchers.
• Conduct straightforward interviews, usability tests, concept evaluations, and other assigned studies using standard practices.
• Support surveys, UX metrics, pilots, benchmarks, and longitudinal research through data collection, quality checks, and basic analysis.
• Participate in analysis and synthesis, organize evidence, and communicate clear findings to project partners.
• Collaborate with cross-functional partners on research methods, measures, and decisions that affect the immediate work.
• Contribute evidence to personas, journey maps, service blueprints, and shared research knowledge.
• Help test and document responsible AI-enabled research workflows while meeting project goals, constraints, timelines, and quality standards.

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed