UX Researcher

KUBRA • Mississauga, ON

44d • $90,000 - $115,000 • Hybrid

About The Position

KUBRA is hiring a UX Researcher to help shape meaningful, user-centered experiences ✨
In this role, you’ll uncover what truly matters to the people we serve 🔍 and translate those insights into impactful product decisions 💡
Working closely with product, design, and engineering teams 🤝, you’ll turn curiosity into clarity—guiding the creation of experiences that are intuitive, effective, and genuinely valuable 🚀
This is a Hybrid role in Mississauga, ON.

Requirements

• 2+ years of professional experience in mixed-methods user-centered research.
• Familiarity with the technology industry and UX research trends: Exhibit experience and knowledge of B2B practices and technology.
• Experience in in-depth 1:1 interviews, concept-testing, evaluative unmoderated studies, usability testing, surveys, user personas, journey mapping, and analytics tools.

Responsibilities

• Conduct exceptional user experience research and provide high-quality insights to help discover, innovate, identify, and validate ideas through collaboration.
• Work closely with cross-functional teams to gather requirements, recruit for and conduct mixed-methods research methodologies, and communicate findings to the stakeholders.
• Translating findings into actionable recommendations and advocating research findings to diverse audiences via presentations or async documentation.
• Advocate for user-centered design, aligning design decisions with user needs and business goals.
• Actively contributes to the optimization of UX research processes and workflows to improve research efficiency.
• Collaborate with Product Design, Product and Development to identify and prioritize research opportunities.
• Plan and execute mixed methods user-centered research, including generative interviews, concept-testing, surveys, evaluative unmoderated studies, and usability testing.
• Communicate results, translating findings into actionable recommendations and advocating research findings to diverse audiences through written and oral presentations.
• Actively participate in projects and recurring team meetings.
• Contribute to the optimization of UX research processes and workflows to improve research efficiency.

Benefits

• Thrive in an award-winning culture that champions growth, embraces diversity, and fosters inclusion for all. See our awards →
• Earn annual performance-based bonuses recognizing your contributions
• Enjoy generous benefit coverage with low premiums, plus a Healthcare Spending Account and Wellness Spending Account
• Invest in your future with RRSP matching
• Take time to recharge with paid vacation and sick days, and enjoy a paid day off for your birthday
• Make a difference with two paid volunteer days to support causes you care about
• Keep learning with free access to LinkedIn Learning and our education reimbursement program for continued development
• Feel appreciated through our employee recognition programs
• Support your mental health with a free premium Headspace membership
• Stay refreshed with unlimited access to fully stocked beverage stations
• Save more with exclusive Perkopolis retail discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees