UX Researcher II

Word on Fire • Irving, TX

2d • Hybrid

About The Position

Word on Fire Catholic Ministries is a nonprofit global media apostolate that supports the work of Bishop Robert Barron and reaches millions of people to draw them into—or back to—the Catholic faith. Recognized globally as a leader in beautiful design, Word on Fire pairs theological depth with exceptional visual and aesthetic standards across all media platforms. The UX Researcher is a skilled and collaborative team member who is responsible for researching, structuring, and building intuitive user interfaces for several high-profile, front-end heavy projects on our immediate horizon. By delivering research-backed wireframes and prototypes, the UX Researcher will directly empower our in-house design team and engineers to build the best web experiences.

Requirements

• 2 years of proven professional experience working as a dedicated UX Researcher, Product Designer, Web Designer, or equivalent position
• Strong foundational competency in user interface design, with a proven ability to translate user research data, surveys, and complex structural workflows into clean, highly intuitive, and functional digital layouts
• Possesses a comprehensive portfolio demonstrating the direct translation of raw user research and data into clear, functional wireframes and prototypes
• Exceptional relational and communication skills required to work in tandem with high-performing in-house graphic and UI designers
• Ability to travel 3-5 times a year
• Commitment to the mission of Word on Fire

Nice To Haves

• Prior experience researching, wireframing, or designing interfaces for mobile applications and video streaming platforms
• Working knowledge of HTML, CSS, and Tailwind CSS to better bridge the gap between structural design and engineering teams
• Working knowledge of JavaScript to conceptualize dynamic interface behaviors and high-fidelity prototype animations
• Familiarity with the work of Bishop Robert Barron and Word on Fire

Responsibilities

• Conduct user research, behavioral tracking, and user surveys to extract actionable insights that accelerate Word on Fire’s digital apostolate and mission
• Map out intuitive user journeys and design robust information architectures for flagship web properties, mobile applications, and emerging digital ecosystems
• Author high-quality, research-backed wireframes and functional prototypes for major front-end heavy projects, ensuring a user-centric foundation before visual design begins
• Responsible for authoring beautiful, research-backed prototypes that establish clear structural layouts, providing a seamless foundation that can be easily perfected by our design team
• Partner seamlessly with Word on Fire's visual designers, providing them with structurally sound wireframes that optimize the production pipeline and reduce design friction
• Introduce and champion user interface research as a core internal competency within the Technology department, standardizing tools and workflows for usability testing
• Maintain clear internal documentation of user personas, research findings, and wireframe schemas for use by adjacent teams including design, marketing, and distribution
• Manage assigned tasks and workflows, communicating proactively with technology leadership on capacity, project blockers, and milestones

Benefits

• Work-from-home Wednesdays and up to 20 additional work-from-home days throughout the year
• Several 100% Word on Fire-paid insurance benefits: life, short-term disability, and long-term disability
• Other insurance benefits: medical, dental, vision, HSA, FSA, accident, critical illness, and hospital indemnity
• A retirement plan with a 3% target employer contribution
• Generous paid time off and paid holidays
• Paid parental leaves at 100% of base salary
• Access to Word on Fire’s incredible wealth of content and resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed