UX Research, Design & Engineering Lead (Remote)

Experian • Madison, MS

19h • $178,690 - $241,756 • Hybrid

About The Position

We're looking for someone to shape the user experience for our Agentic Service Catalog. You will combine user research, product design, and front-end engineering to help transform complex technology processes into intuitive, AI-powered experiences. You'll work closely with users, product leaders, architects, and engineers to understand how work gets done today, identify opportunities for improvement, and design and build solutions that make technology easier to navigate and use.

Requirements

• Bachelor's degree in Computer Science, or related field
• 5+ years of experience
• Demonstrated experience designing and delivering user experiences for complex software products, technical platforms, developer tools, enterprise workflows, or similarly sophisticated environments.
• Strong capability across user research and product design, including interviews, contextual inquiry, journey mapping, usability testing, prototyping, interaction design, and iterative validation.
• Understanding of complex technical workflows and translate them into intuitive experiences without concealing information users need to make informed decisions.

Responsibilities

• Conduct user research to understand needs, challenges, and workflows.
• Design intuitive experiences that help users achieve outcomes with confidence.
• Create wireframes, prototypes, and scalable design patterns.
• Build production-ready front-end experiences using modern web technologies such as React and TypeScript.
• Partner across product, engineering, architecture, and business teams to deliver user-centered solutions.
• Use research, feedback, and data to continuously improve the experience.

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior