UX Lead Designer

American IT Systems•San Jose, CA
•Onsite

About The Position

We are seeking a UX Lead Designer with 7+ years of experience in product design, UX design, or equivalent, specifically designing complex digital products. The ideal candidate will possess a strong portfolio demonstrating systems thinking, interaction design, product judgment, and the ability to simplify complex workflows. Experience in designing for enterprise SaaS, collaboration tools, communications platforms, admin tooling, or similar complex product ecosystems is highly valued. This role requires strong product intuition, the ability to synthesize user needs, business goals, and technical constraints into clear design direction, and a proactive approach to identifying opportunities and guiding teams in product decision-making. Proficiency in Figma, prototyping, design systems, accessibility (including WCAG and inclusive design principles), and modern product design practices is essential. The role also demands comfort with ambiguity, technical complexity, fast-paced priorities, and strong collaborative skills with product management, engineering, research, and design partners.

Requirements

  • 7+ years of product design, UX design, or equivalent experience designing complex digital products.
  • A portfolio showcasing strong systems thinking, interaction design, product judgment, and the ability to simplify complex workflows.
  • Experience designing for enterprise SaaS, collaboration tools, communications platforms, admin tooling, or similarly complex product ecosystems.
  • Strong product intuition and the ability to connect user needs, business goals, and technical constraints into clear design direction.
  • A proactive approach to identifying gaps, framing opportunities, and helping teams make better product decisions before solutions are fully defined.
  • Strong command of Figma, prototyping, design systems, accessibility, and modern product design practices.
  • A practical accessibility mindset, including familiarity with WCAG and inclusive design principles.
  • Comfort working with ambiguity, technical complexity, and fast-moving product priorities.
  • Strong collaboration skills with product management, engineering, research, and design partners.

Responsibilities

  • Design complex digital products, demonstrating systems thinking, interaction design, and product judgment.
  • Simplify complex workflows through effective UX design.
  • Provide clear design direction by connecting user needs, business goals, and technical constraints.
  • Proactively identify gaps and frame opportunities for product improvement.
  • Help teams make better product decisions, especially before solutions are fully defined.
  • Collaborate effectively with product management, engineering, research, and design partners.
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