UX Director
About The Position
As User Experience (UX) Director, you lead the vision, strategy, and practice for UX Design and UX Research within a specified product pillar — translating the realities of field adjusters, desk adjusters, claim managers, carrier executives, and TPAs into intuitive, trusted software across the claims lifecycle. This is a player/coach role. You personally lead design and research work, coach individual contributors at the craft level, and build high-performing UX team spanning both disciplines. You partner with the VP of Product (specified product pillar), Engineering, Marketing, and Customer Success, as well as our customers to shape the user experience across our products.
Requirements
- Experience leading UX Design and UX Research.
- Ability to translate user needs into intuitive software.
- Experience coaching individual contributors.
- Experience building high-performing UX teams.
- Experience partnering with Product, Engineering, Marketing, and Customer Success.
Responsibilities
- Lead the vision, strategy, and practice for UX Design and UX Research within a specified product pillar.
- Translate the realities of field adjusters, desk adjusters, claim managers, carrier executives, and TPAs into intuitive, trusted software across the claims lifecycle.
- Personally lead design and research work.
- Coach individual contributors at the craft level.
- Build high-performing UX teams spanning both disciplines.
- Partner with the VP of Product (specified product pillar), Engineering, Marketing, and Customer Success, as well as customers to shape the user experience across products.
Benefits
- Health Insurance
- Retirement Plan
- Disability benefits
- Paid Time Off program
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
