UX Designer - Intermediate

Solace Corporation • Ottawa, ON

30d • Hybrid

About The Position

Solace's design team is looking to grow! We are a small team of passionate designers dedicated to working together to enhance the user experience of our products while also growing our UX practices. We are looking for an intermediate to senior-level UX generalist with experience in B2B SaaS who can bring their skills and perspective to a new set of challenges. In this role, you will work across our product ecosystem, creating comprehensive and seamless experiences in a highly technical domain. You will be responsible for leading a product area, working closely with Development and Product teams to define and develop new features, while also contributing to the growth and evolution of our design practice.

Requirements

• Experience working in a B2B SaaS domain working to create a comprehensive and smooth experience across a platforms.
• Familiarity or curiosity designing for AI-driven experiences; both integrated into the user experience and into the team processes to enable a richer design practice.
• Experience designing simple, quality, end to end solutions in a highly technical domain.
• The ability to communicate design rationale in a structured manner to foster collaboration and learning.
• An understanding of how to create solutions that exist inside of a broader eco-system to create a seamless experience for the user.

Nice To Haves

• Professional experience as a UX Designer
• Experience working in a fast-paced environment providing designs for multiple development teams
• The ability to plan and moderate activities in discovery to better understand the users’ journey and subsequently their problems and needs
• Experience with validation at various phases of the design process (interviews, click through validation, usability sessions, etc.)
• Experience contributing to or stewarding design processes, including evolving design systems or Design Ops alongside product development.
• Proficiency with tools such as Figma, Confluence, and Jira
• An understanding of front-end development tools (HTML/CSS/JavaScript)

Responsibilities

• Collaborate with the product team during the discovery process to help define user needs and guide the direction.
• Plan and facilitate design thinking workshops to foster collaboration and idea exploration.
• Creating mock-ups or prototypes at low and high fidelity to convey solutions and iterate based on feedback.
• Support Development during implementation to ensure we create a seamless experience for our users.

Benefits

• Work with brilliance – Our team is packed with some of the sharpest minds in the industry.
• Balance matters – We believe work should fit into your life, not the other way around.
• Hybrid-first – Flexibility is built into how we work, so everyone feels included and empowered.
• Values-driven – We live and breathe our core values: craftsmanship, trust, courage, freedom, momentum, humility, and human experience.
• Growth mindset – Our training programs are designed to help you level up, fast.
• Customer Obsessed – We’re proud of our world-class customer lineup (we’re not shy about it).
• Keep it fun – We’re social, we keep things simple, and we know how to have a good time.
• Creative culture – We’ve got a great sense of humour and we make cool videos on topics like MITT and this (check them out!).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed