UX Designer

Ford Motor • Detroit, MI

2d • Hybrid

About The Position

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation. Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

Requirements

• Bachelor’s degree or foreign equivalent in Fine Arts or a related field and 3 years of experience in the job offered or a related occupation.
• 3 years of experience with each of the following skills is required: 1. User flow creation based on product requirements, user data and observed behaviors from instrumented pages/experiences. 2. Application of Business requirements in UX design directly addressing value for the company.
• 1 year of experience with each of the following skills is required: 3. Agile practices and SCRUM processes to enable better engagement with the delivery and product teams, ensuring uninterrupted software delivery. 4. Figma UI layouts and prototypes for delivery to engineering and ability to clearly communicate needs, directives and UX best practices to those teams during development, build and testing. 5. Figma prototyping exclusive to user testing, directed at end users for validation of usability and features. 6. Using Miro for strategy, tactics, flows, planning, discovery, and organization; transforming presentations into actionable or informative assets across the business.

Responsibilities

• Collaborate with user research activities tailored to commercial users – integration with our Omni UXR team, making recommendations based on heuristic evaluation and applying data findings from user testing as well as performance metrics.
• Analyze user needs, behaviors, and pain points within the Ford Pro fleet management administration ecosystem and citing areas for possible improvement.
• Create and communicate business and user value for design in both structural and interface terms.
• Collaborate with Product Managers and business stakeholders to evaluate and design according to product requirements and business goals, centered on user-imperative design challenges.
• Lead or participate in ideation sessions to brainstorm potential solutions.
• Create wireframes, user flows, and interactive prototypes (low to high fidelity) for all administrative functions within Ford Pro and its related XaaS offerings.
• Design through decision trees, mind maps and flow diagrams first, applying those to Figma UI representations, when and where needed.
• Ensure designs are consistent with Ford's design system and common patterns.
• Work closely and collaboratively with cross-functional teams, including Product Managers, Software Engineers, UI Designers, User Researchers, Data Scientists, and other stakeholders (like business analysts or domain experts).
• Clearly communicate design rationale, decisions, and trade-offs to both technical and non-technical audiences.
• Participate actively in agile ceremonies (if the team follows an agile methodology.
• Create usable and easy to understand design specifications and documentation for engineering teams. Citation of specific components and any functionality variants.
• Contribute to and utilize the team's design system and pattern libraries when use cases dictate.

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level