UX Designer - Senior

ITProFound Inc•Toronto, ON

16d•Onsite

About The Position

The UX/UI Designer and User Research Specialist is responsible for designing and delivering intuitive, accessible, and user-centered digital experiences. This role involves creating visually appealing interfaces and conducting user research to ensure products meet the needs of users across web and mobile platforms.

Requirements

User Interface Design: Create effective, user-friendly, and visually appealing interfaces across web, mobile, and digital platforms.
User-Centered Design Approach: Apply iterative design practices based on user testing, feedback, and usability best practices.
Design Deliverables: Develop wireframes, mockups, prototypes, user flows, journey maps, and sitemaps optimized for multiple devices.
Experience with Ontario Design Systems (ODS).
Research Planning & Execution: Design and conduct user research using qualitative and quantitative methods (interviews, surveys, usability testing, A/B testing).
User Behaviour Analysis: Analyze user needs, behaviours, and motivations to inform design decisions.
Design & Prototyping Tools: Proficiency with industry-standard tools for UI/UX design and research documentation.
Strong facilitation skills, working with various stakeholders including the technical team and business team - ability to draw consensus.
Experience with Figma, Adobe suite, Miro
Ensure that deliverables align with accessibility standards (e.g., AODA/WCAG) and inclusive design principles.

Nice To Haves

Some experience with Azure/DevOps.
Prior OPS or Public Sector exp.

Responsibilities

Design and develop user interfaces for digital services, applications, and online platforms that enhance usability and overall user satisfaction.
Define and iterate on product functionality through user-centered design practices, ensuring solutions are informed by usability testing, user feedback, and business requirements.
Plan, conduct, and analyze user research using qualitative and quantitative methods, including interviews, surveys, usability testing, and behavioral analysis.
Translate research findings into actionable insights and design artifacts such as user flows, journey maps, wireframes, mockups, and prototypes.
Apply an iterative design approach, rapidly testing and refining solutions to improve the user experience.
Identify design challenges and develop effective, elegant solutions that align with both technical constraints and user expectations.
Collaborate with cross-functional teams, including developers, stakeholders, and business leads, to support product vision and ensure alignment with project goals and timelines.
Deliver high-quality outputs while managing multiple priorities and maintaining strong attention to detail.
Ensure digital experiences are inclusive, accessible, and aligned with relevant standards and best practices.
Continuously evaluate and optimize interfaces using analytics, user feedback, and research findings.