UX Designer II
Remitly•Raleigh, NC
•Hybrid
About The Position
A UX Designer II defines the customer interactions of our products. You will own and execute part of the design strategy for a business or product line. You will be seen as a critical stakeholder for the design of new products.
Requirements
- Understands own strengths and weaknesses and looks for opportunities to build on both
- Able effective questions and collect facts from multiple sources in order to solve problems
- Ability to effectively identify and analyze problems and propose solutions
- Effectively manages day-to-day issues and problems without intervention
- “Brainstorms“ with others to look for different approaches to current process and tasks
- Looks for opportunities to develop new ideas or thinking within own role
- Experiments with new ideas as part of role
- Encourages co-operation between all members of the team
- Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
- Helps people to resolve conflict
- Identifies and removes barriers to team performance
- Identifies ways for further collaboration across teams
- Establishes rapport with others on the team and across teams
- Works effectively with others to get work done
- Treats all individuals with respect
- Handles difficult situations, minimizing conflict
Responsibilities
- Works collaboratively with research to help identify opportunities to better understand customer’s needs.
- Understands how your role impacts customer satisfaction.
- Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.
- Can work proactively with technology, product and other key stakeholders to come up with new and creative ideas.
- Can generate new ideas by analyzing product data for insights.
- Proposes solutions when faced with a new design challenge.
- Seeks new ideas from other internal stakeholders.
- Define user experience concepts and components for the product or project using tools such as wireframes, prototypes, and process flow diagrams.
- Works with UX Researcher to understand the user needs.
- Collaborate on when to execute usability testing for applicable projects.
- Deliver established UCD solutions/processes.
- Good interaction design skills and attention to detail.
- Proactively uses data to establish key metrics for projects.
- Explores data from analytics packages, customer insight or other sources to understand context of research work.
- Regularly tests design work with users in partnership with UX Research team.
- Iterates research methods based on testing and data analysis.
- Has a very good knowledge of the tech stack of the organization.
- Understands the nuances of designing for different platforms.
- Uses design software (Axure, Sketch, Invsion) to intermediate level.
Benefits
- Shared parental leave
- Study assistance
- Sabbaticals
- Working flexible hours
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- 401(k) with match
- Employee Share Purchase Plan
- Wellness platform with incentives
- Headspace app subscription
- Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
