UX Design Manager

KFC • Plano, TX

4d • $137,000 - $150,000

About The Position

As the UX Design Manager (US), you will lead and develop a high‑performing team of designers responsible for US Pizza Hut digital experiences across web and mobile platforms. In collaboration with UX senior leadership, this role is accountable for delivering high‑quality design outcomes for the US market and plays a key role in influencing and helping shape the strategy that guides how teams work. This role balances people leadership, design quality, and cross‑functional influence. You will help shape and reinforce team direction, raise the bar on craft and execution, and partner closely with Product, Engineering, and Business leaders to deliver customer‑centered outcomes at scale.

Requirements

• 6+ years of UX design experience, including people leadership within a product‑driven organization.
• Proven experience managing and developing designers, including performance management and career coaching.
• Strong understanding of UX disciplines: information architecture, interaction design, user flows, wireframes, and prototyping.
• Experience partnering closely with Product and Engineering in Agile or similar delivery environments.
• Working knowledge of accessibility standards and inclusive design best practices.
• Strong communication and storytelling skills, with the ability to clearly explain design decisions to diverse audiences.
• A portfolio that demonstrates thoughtful problem‑solving, design craft, and real-world impact.

Responsibilities

• Lead & Develop the Team
• Manage, coach, and develop a team of UX designers supporting US Pizza Hut digital products.
• Set clear expectations, provide thoughtful, actionable feedback, and support career growth aligned to Pizza Hut leadership standards.
• Foster a collaborative, inclusive team culture grounded in trust, accountability, and continuous improvement.
• Ensure resourcing, skills, and ways of working support delivery commitments and quality outcomes.
• Own Design Quality & Execution (US)
• Own UX execution quality for US experiences, from discovery through delivery.
• Ensure designs meet usability, accessibility, and brand standards while supporting business goals such as conversion, engagement, and customer satisfaction.
• Review and guide design work to maintain consistency, clarity, and craft across surfaces.
• Roll up your sleeves when needed to unblock work or support critical design efforts.
• Partner Cross‑Functionally
• Partner with Product Management and UX senior leadership to inform roadmap development, clarify problem spaces, and advocate for customer needs.
• Collaborate with Engineering to ensure designs are feasible, scalable, and well‑implemented.
• Work with Marketing and Operations partners to ensure cohesive, on‑brand US customer experiences.
• Communicate design rationale clearly and confidently to a wide range of stakeholders.
• Improve Design Operations & Systems
• Champion and evolve design systems and shared patterns used by US teams.
• Improve workflows, rituals, and tooling to increase efficiency, quality, and predictability.
• Use data, research insights, and team feedback to continuously refine how the team works.

Benefits

• Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan).
• Yum! also provides short-term disability, long-term disability, and life insurance.
• Employees may enroll in our 401(k) plan.
• Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees