UX Design - Manager- Commercial Technology & Innovation

PricewaterhouseCoopers•Dallas, NY

3d•Hybrid

About The Position

As a UX Design Manager in Commercial Technology & Innovation, you will lead the charge in creating and enhancing user experiences for innovative software products and solutions. Within our Advisory practice, you will leverage your growing business knowledge to identify opportunities that contribute to the success of our firm. You will play a pivotal role in driving product innovation, combining technical experience with creative thinking to meet the evolving needs of clients. As a Manager, you will motivate, develop, and inspire your team to deliver quality outcomes. You are responsible for coaching and leveraging team members' unique strengths to meet client expectations. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You will embrace technology and innovation to enhance your delivery and encourage others to do the same. In this role, you will take ownership of projects, confirming their successful planning, budgeting, execution, and completion. You will address conflicts or issues, engaging in challenging conversations with clients and team members, while upholding professional and technical standards.

Requirements

At least a Bachelor's degree
At least 5 years of experience

Nice To Haves

Excelling in analytical thinking and creative design
Demonstrating proficiency in human-centered design and usability testing
Utilizing experience in user interface prototyping and user research
Developing customer experience strategies and user personas
Leading teams in user experience design and metrics
Mentoring others in design development and survey research

Responsibilities

Leading user experience design initiatives to enhance product interaction and satisfaction
Guiding teams in the strategic planning and execution of user-centered design projects
Utilizing analytical thinking and creative design to develop innovative software solutions
Conducting user research and usability testing to inform design decisions and improve user journeys
Developing user personas and customer experience strategies to align with client needs
Overseeing the creation of user interface prototypes and design for usability
Collaborating with cross-functional teams to integrate human-computer interaction principles into product development
Mentoring team members to expand their skills and encourage professional growth
Addressing and resolving conflicts or issues with clients and stakeholders effectively
Upholding professional and technical standards in all design and development activities