UX/CX/AI Sales Lead - Insurance (US Remote)

NTT DATA Services•Charlotte, NC

7d•$128,000 - $316,333•Remote

About The Position

NTT DATA is seeking a UX/CX/AI Sales Lead - Insurance to join their team. This role is responsible for expanding the company's presence in North America. Launch by NTT DATA focuses on designing and delivering intelligent digital products and experiences by blending design, strategy, and engineering to help organizations achieve transformative outcomes. They are not focused on theory but on creating real outcomes, evolving platforms, and delivering business impact through digital products. The UX/CX/AI Sales Lead will promote the company's services, identify and research potential clients, engage with prospects, describe services, and close sales. This role requires deep industry knowledge to understand customer needs, apply consultative selling techniques, and lead the definition of solutions and proposals. The approach is collaborative, requiring the Sales Lead to orchestrate and execute across client and internal teams, building lasting relationships.

Requirements

10+ years of experience selling professional, consulting, and /or digital with proven track record of exceeding quota within the Financial Services industry with a focus on Insurance.
10+ years of demonstrated experience with a clear understanding of P&C insurance, Life Insurance and Annuities, Commercial Insurance and Insurance brokerages.
10+ years' experience selling in digital product design, service design, user experience, research, experience technology and innovation areas.
3+ years' experience and a strong understanding of PoV on emerging technologies, GenAI and AI technologies for the respective industry.
8+ years of experience in a leadership role, utilizing critical thinking, organizational, planning and follow-up skills, with attention to detail and the ability to multi-task.
8+ years of experience engaging with senior executives, partners, and customers with excellent writing and communication skills.

Nice To Haves

Effectively communicate at all levels of the organization; ability to facilitate problem resolution within all levels of an organization and across organizations.
Experience selling outcome-based work with teams vs. staff augmentation.
Strong persuasion skills to align client problems with solution offerings.

Responsibilities

Leverage deep industry knowledge to build relationships, understand customer needs and provide tailored solutions that drive revenue and customer success.
Engage with prospects and existing clients through consultative selling techniques to uncover pain points and business needs, guiding them to the best possible solutions that align with their objectives.
Work closely with solution team and practice experts to develop customized solutions that address client-specific challenges.
Define the client value and relevance of solution for client using industry relevant KPIs.
Develop and maintain a deep understanding of industry trends, challenges and opportunities to provide insightful guidance and strategic advice on the industry for technology, product and business clients.
Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance.
Actively facilitate and collaborate with the General Managers, Client Partners, Consulting Directors and other leaders to grow revenue and expand existing accounts, particularly in finding new buyers.
Learn and understand go-to market, key service offerings, sales plays, messages and motions.
Identify qualifying and closing new accounts/logos and opportunities in the designated industry areas, with the ability to travel as needed.
Manage total sales performance for the industry area, inclusive of pipeline health.
Drive/lead coordinated industry marketing efforts in tight partnership with GM, CRO and Marketing.
Coordinate/co-lead renewal and expansion SOWs as needed.
New logo lead generation through various motions & activities as defined by the company and/or the individual.
Ensure CRM is sustained as the single source of truth.
Participate and/or lead in account planning, and take ownership of establishing, following up, managing and executing on account, pursuit and close plans.
Participate and contribute to weekly, monthly, quarterly, and annual sales and account planning meetings/calls.
Build pursuit plan for leads and follow-up to qualify, disqualify, nurture, and ultimately close opportunities.