UX Creative Technologist, Senior Associate

JPMorgan Chase & Co.•Chicago, IL

15d•$104,500 - $165,000

About The Position

As a UX Creative Technologist, Senior Associate, you will support the Commercial & Investment Bank (CIB) Payments team in delivering enterprise payments solutions. You serve as the bridge between high-level experience concepts and production-ready user interfaces, translating design intent into code-ready logic, design tokens, and component architecture. You don’t just hand off static frames—you help define how the application behaves in real-world conditions across states, data scenarios, and interactions, ensuring the user experience is preserved from concept through implementation.

Requirements

3+ years in a hybrid design/engineering role; comfortable working in both a code editor and design tools, translating between disciplines.
Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
Experience working in both a code editor and design tools, translating between disciplines.
Expert understanding of UI component references, including nesting, inheritance, composition, and how components scale across platforms.
Experience implementing or managing design tokens using JSON, CSS variables, and/or tooling such as Style Dictionary to maintain cross-platform consistency.
Strong proficiency with HTML5, CSS/SCSS (Flexbox, Grid), and JavaScript; ability to build the UI “view” layer to a high standard (backend development not required).
Demonstrated ability to decompose complex workflows (e.g., payment ledger experiences) into repeatable UI patterns and logical component systems.

Nice To Haves

Familiarity with Git/GitHub to manage design-led code contributions and collaborate with engineering workflows.
Mentorship experience, with an emphasis on helping others develop systemic UI thinking (patterns, architecture, scalable interaction logic).

Responsibilities

Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Build and refine complex UI components with a strong understanding of component references; define and document component props, states, variants, and technical constraints to support scalable implementation.
Define component and interface behavior beyond visual design, including responses to data changes, error states, edge cases, and user interactions; partner with engineering to ensure interaction logic is implementable and consistent.
Use AI-assisted development tooling (e.g., VS Studio with Claude Code) to create live-code prototypes that serve as a source of truth for engineering (real-time data handling, UI state transitions, complex interaction patterns).
Review production builds to validate alignment with intended UI architecture and interaction design; act as a quality gate for the functional craft of the product experience (behavior, responsiveness, component correctness, usability fidelity).