UU Student - Computer
University of Utah•Salt Lake City, UT
40d•$12•Onsite
About The Position
An entry level university student position Provides customer service and assists faculty and students with Canvas. Provides proctoring and patron support and monitoring for the online proctored exam services.
Requirements
- Computer proficiency with internet services, Canvas class delivery system, and Windows and Mac operating systems
Nice To Haves
- Previous customer service experience preferred
Responsibilities
- Check students in and out of the center for taking exams
- Perform all proctor duties in the examination lab
- Receive incoming Zendesk tickets, respond or properly assign
- Handle and properly file all paper-based exams used in the lab
- Process paper exams for instructor pick up
- Check and use the information in the UCR
- Clean lab computers, tables, chairs and floor
- Receive all student walk-ins, help or properly assign
- Basic level 1 Canvas consultation support for walk-ins and appointments
- Assist instructional design team when asked
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Educational Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
