UU Student - Library
About The Position
Joining an upper-tier IT team, this role involves assisting in the administration of Apple and Microsoft systems and their supporting infrastructure to meet the needs of students, staff, and teaching requirements at a central campus hub. While experience and knowledge in specific Apple, Microsoft, and Information Technology areas are advantageous, training and mentorship will be provided to help applicants develop advanced skills and knowledge. To facilitate accurate monitoring of work hours, part-time employees are generally requested to limit their University of Utah employment to Library positions only, unless exceptions are granted.
Requirements
- Must be a current University of Utah student enrolled in 6 undergraduate credit hours or 5 graduate credit hours during the fall and spring semesters.
Responsibilities
- Assisting students, faculty, and staff with Apple and Microsoft-related issues, such as software and hardware troubleshooting, system repairs, and replacements.
- Responding to software or hardware issues through problem ticket systems, meetings, messaging, and email.
- Managing software installations on systems using various methods, including manual installation, AppsAnywhere, Microsoft System Center Configuration Manager ( SCCM ), and Jamf Pro.
- Erasing, testing, imaging, and deploying systems across campus labs and locations managed by the team, as well as various projects and tasks assigned by the supervisor based on expertise and demand.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
