Utilization Specialist

Twelve Oaks Recovery•Navarre Beach, FL
•Onsite

About The Position

We are looking to for a Full Time Utilization Review Specialist to join our team. The UR specialist proactively monitors utilization of services for patients to optimize reimbursement for the facility. This is a Monday-Friday, day position working 40 hours per week.

Requirements

  • High school diploma or equivalent.
  • Clinical experience is required, or two or more years' experience working with the facility's population.
  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility.
  • First aid may be required based on state or facility requirements.
  • This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse.

Nice To Haves

  • Associate's, Bachelor's, or Master’s degree in Social Work, Behavioral or Mental Health, Nursing, or a related health field.
  • Previous experience in utilization management is preferred.
  • Preferred Licensure: LPN, RN, LMSW, LCSW, LPC, LPC-I within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services.

Responsibilities

  • Act as liaison between managed care organizations and the facility professional clinical staff.
  • Conduct reviews, in accordance with certification requirements, of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements.
  • Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay.
  • Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office.
  • Conduct quality reviews for medical necessity and services provided.
  • Facilitate peer review calls between facility and external organizations.
  • Initiate and complete the formal appeal process for denied admissions or continued stay.
  • Assist the admissions department with pre-certifications of care.
  • Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates.
  • Perform other functions and tasks as assigned.

Benefits

  • Medical, Dental and Vision insurance
  • Life insurance
  • Short Term and Long Disability
  • 401(k) retirement savings plan with company match
  • FSA and HSA
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Growth Opportunities
  • Paid time off
  • 8 Paid annual holidays
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