Utilization Review Specialist

ADDICTION AND MENTAL HEALTH SERVICES•Lucedale, MS

About The Position

The Utilization Review Specialist evaluates healthcare services to ensure they are medically necessary, efficient, and compliant with regulatory standards. The role involves reviewing patient records, treatment plans, and clinical data to assess the appropriateness of care and resource utilization. The specialist collaborates with healthcare providers, insurance companies, and case managers to facilitate timely approvals and support patient outcomes. Using clinical knowledge and regulatory guidelines, the role helps control healthcare costs while maintaining quality care and supporting the integrity of healthcare delivery systems.

Requirements

  • Bachelor’s degree in a healthcare or related field.
  • At least 2 years of experience in utilization review, case management, or clinical healthcare roles.
  • Strong knowledge of medical terminology, clinical procedures, and healthcare regulations.
  • Familiarity with insurance authorization processes and healthcare reimbursement models.
  • Excellent analytical, communication, and organizational skills.

Nice To Haves

  • Experience with electronic health records (EHR) systems and utilization management software.
  • Certification in Utilization Review (e.g., Certified Professional in Utilization Review or Certified Case Manager).
  • Prior experience working with managed care organizations or insurance companies.
  • Advanced knowledge of Medicare, Medicaid, and other payer-specific guidelines.

Responsibilities

  • Review and analyze medical records, treatment plans, and clinical documentation to assess the necessity and appropriateness of healthcare services.
  • Coordinate with healthcare providers, insurance representatives, and case managers to obtain additional information and clarify treatment details.
  • Make informed decisions regarding authorization, continuation, modification, or denial of services based on clinical guidelines and regulatory requirements.
  • Maintain accurate and detailed records of utilization review activities, decisions, and communications in compliance with organizational policies and legal standards.
  • Stay current with evolving healthcare regulations, payer policies, and clinical best practices to ensure consistent and compliant review processes.

Benefits

  • Medical coverage, including three BCBSAL medical plans.
  • Expanded coverage options for domestic partners and access to a wider network of in-network providers.
  • Mental health support, including an Employee Assistance Program (EAP) with digital wellness tools and wellness coaching.
  • Voluntary coverages including pet insurance, home and auto insurance, and family legal services.
  • Student loan repayment for nurses and therapists.
  • 401(k) plan through Voya.
  • Generous paid time off.
  • Part-time employee benefits for employees working 20 hours or more per week, including dental, vision, life, accident insurance, and telehealth options.
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