Utilization Review Nurse

American Addiction CentersMilwaukee, WI
$36 - $53Onsite

About The Position

The Utilization Review Nurse is responsible for coordinating and performing utilization management (UM) activities to ensure appropriate resource use, regulatory compliance, and high-quality patient care. This role partners closely with physicians, interdisciplinary teams, and external stakeholders to support efficient care delivery, minimize delays, and optimize patient outcomes.

Requirements

  • Active Registered Nurse (RN) license in the state of Wisconsin
  • Bachelor’s Degree in Nursing (BSN)
  • Typically requires 3 years of experience in clinical nursing, utilization review, and/or quality management
  • Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) or similar tools
  • Strong understanding of utilization review criteria and acute care patient needs
  • Demonstrated competency in InterRater Reliability (IRR) with a score of 80% or higher
  • Critical thinking skills to evaluate clinical scenarios and apply medical necessity criteria
  • Excellent communication and interpersonal skills with the ability to collaborate with patients, families, physicians, and payers
  • Conflict resolution skills with a focus on achieving positive, collaborative outcomes
  • Ability to build and maintain strong professional relationships across disciplines
  • Commitment to ongoing professional development and active participation in organizational initiatives

Responsibilities

  • Conducts and documents utilization review activities in accordance with department and medical center standards, ensuring timely and accurate concurrent and retrospective reviews using established criteria.
  • Collaborates effectively with the healthcare team, including medical staff, hospital departments, and ancillary services, to expedite care delivery and avoid delays.
  • Participates in multidisciplinary teams to support care coordination, implement utilization management strategies, and report key activities.
  • Partners with managers, physicians, medical directors, and treatment teams to address patient care issues and align with best practices.
  • Refers cases to Physician Advisors as needed to ensure accurate patient status determination and compliance with regulatory guidelines.
  • Maintains knowledge of healthcare regulations, reimbursement practices, and factors impacting length of stay and resource utilization.
  • Communicates clinical updates to payers and external review organizations, manages denial activity, and identifies and resolves avoidable delays.
  • Develops and sustains strong relationships with community agencies and external partners to support patient and family needs.
  • Serves as a subject matter expert and educator for staff on utilization management, admission status, and regulatory requirements.
  • Delivers age-appropriate care, demonstrating understanding of growth and development across the lifespan and applying this knowledge to patient assessment and care planning.

Benefits

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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