Utility Operator II

HP Hood•Concord, NH

21h•$30 - $33

About The Position

The Utility Operator II supports warehouse operations by accurately picking, staging, rotating, loading, unloading, and transporting inventory and trailers in accordance with HP Hood, SQF, DOT, OSHA, and safety standards. The role works in a fast-paced warehouse environment and uses wireless headset systems and voice picking technology. It follows FIFO procedures, performs vehicle and trailer safety checks, protects product quality, removes damaged goods, maintains clean and safe work areas and trucks, and assists with yard vehicle movement and other assigned duties. The scheduled hours are 9:00 a.m. to 5:30 p.m., Sunday and one rotating day off. The employee must be able to work any five days in a Sunday-through-Saturday schedule, including holidays and additional days when needed for coverage. Availability for call-ins, overtime, and short-notice requests is required. The role covers full-time employees during vacations and assists with new-hire onboarding and training.

Requirements

High school diploma or GED equivalent.
Excellent hand/foot-eye coordination and manual dexterity.
Good basic math and reading skills.
Good oral communication and human relations skills.
Maintain certifications required by DOT, OSHA, and company safety programs.
Ability to work any five days in a Sunday-through-Saturday schedule, including holidays, and to provide coverage on additional days as needed.
Availability for call-ins, overtime, and short-notice requests.

Responsibilities

Accurately identify, select, pick, and send corrugated and non-corrugated inventory using a wireless headset system.
Manually remove product from conveyor systems, stage and rotate product using FIFO methods, and maintain production flow requirements.
Repeatedly push and pull stacks of milk cases.
Load trucks according to HP Hood standards and verify that the correct products are loaded into assigned trailers using load instructions.
Maintain a safe and efficient work pace while meeting team expectations.
Keep the work environment and truck interiors clean and safe.
Unload trucks and trailers using a hook or pallet jack, and wash trucks or trailers after unloading empty cases.
Receive finished products and production materials in accordance with SQF guidelines.
Inspect for and remove damaged goods, ensure only quality products are shipped, and dispose of damaged goods properly.
Conduct walk-around safety checks of vehicles, including wheels, doors, reefer units, load bars, and other components.
Complete routes by loading by-products into trailers and placing a seal to secure and finalize orders.
Assign work using the Voice Picking System.
Operate local vehicles to position and move trucks and trailers within and between warehousing facilities, and transport trailers in the yard.
Maintain certifications required by DOT, OSHA, and company safety programs.
Operate vehicles safely and efficiently while following Federal, State, and Local laws.
Perform other job-related duties as assigned.
Maintain food safety and quality by completing job tasks and keeping the work area sanitary.
Complete SQF forms, conduct routine temperature checks, and ensure trailers containing product or materials are sealed.
Monitor incoming goods and maintain food-legislation requirements.
Serve as backup for other shippers and receivers and perform their duties.