Utility Clerk II
City of Craig•Craig, CO
•Onsite
About The Position
The City of Craig is hiring a Utility Clerk to support accurate utility billing and responsive customer service for our community. This entry-level, onsite, full-time role helps ensure accounts are maintained correctly and payments are processed on time.
Requirements
- High school diploma or equivalent
- Basic math, attention to detail, and strong data-entry accuracy
- Professional communication and customer-service skills
- Proficiency with standard office software; ability to learn billing systems
Responsibilities
- Receive and post payments; balance daily cash/receipts
- Set up, update, and maintain utility accounts and related records
- Respond to customer questions in person, by phone, and in writing
- Prepare routine billing notices, reports, and correspondence
- Coordinate with internal teams to resolve account discrepancies
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life Insurance
- Flexible Spending Account
- Paid Time Off
- 401a with employer match
- 457b
- 457 Roth
- Roth IRA
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
