Utility Analyst

City of Alameda•Alameda, CA

1d•Onsite

About The Position

Alameda Municipal Power (AMP) is seeking a Utility Analyst to support its Customer Programs Team. The role supports customer program management, budget administration, regulatory compliance, and workflow improvement. Work includes processing customer program applications, responding to customer inquiries, planning outreach and public events, assisting with website administration and digital accessibility, researching and developing programs, tracking data, preparing reports, and coordinating with internal departments and external stakeholders. The position performs responsible administrative and budget research and analysis and provides recommendations. It involves analytical work requiring knowledge of administrative principles and analytical practices, with responsibility for a range of staff and project functions. The position is part of AMP’s Customer & Energy Resources Division, which advances sustainability, customer service, and community engagement; oversees procurement of 100% clean power; and supports electrification, energy efficiency, renewable energy adoption, and grid resiliency. Work is performed in an indoor office or station environment, with frequent interaction with customers and the public. The role may involve travel by City vehicle to work sites, locations, and meetings. The listed duties are representative and not exhaustive; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Graduation from an accredited four-year college or university with major coursework in mathematics, engineering, computer science, business administration, economics, law, or a related field, or an equivalent combination of education and experience likely to provide the required knowledge and abilities.
Two years of full-time professional work experience using a personal computer with spreadsheets or other software applications, and municipal governmental administrative experience involving analysis of administrative concerns and development of policies and procedures.
Knowledge of mathematical relationships, including college-level algebra; budgeting and accounting principles; economic theory; basic principles of utility supply management and power operations planning and scheduling; spreadsheet and other software applications; public and business administration, including organization, personnel, and fiscal management; statistical concepts and methods; and general analytical procedures.
Ability to effectively administer assigned programs and perform complex and routine administrative work accurately and efficiently.
Ability to interpret and apply established City policies, procedures, and codes; establish and maintain accurate records; plan, administer, and evaluate work programs; interpret and analyze information; draw valid conclusions; and project consequences of decisions and recommendations.
Ability to prepare studies and reports concerning complex matters and write grant proposals.
Ability to set priorities, meet deadlines, make sound decisions, and maintain the knowledge required for satisfactory job performance.
Ability to communicate effectively and use computers and web-based or online applications to deliver programs and services to customers.
Ability to establish and maintain effective working relationships with employees and the general public, and to supervise, train, and evaluate assigned staff.
A valid California Driver’s License and satisfactory driving record are required at appointment and throughout employment only if operating a vehicle, rather than simply traveling to and from work locations in a timely manner, is necessary to perform the position’s essential functions.

Responsibilities

Assist with planning, organizing, and implementing utility projects, programs, and services involving diverse administrative operations.
Perform business and financial analyses; develop comparison reports with City departments and AMP divisions; and recommend process, cost-management, productivity, and efficiency improvements.
Assist with utility asset management and work-plan forecasting, resource allocation, and scheduling.
Assist with planning, organizing, and implementing AMP’s Emergency Management Plan, safety, and NERC compliance initiatives.
Notify utility management of gaps between scheduled work and completed work.
Facilitate and document weekly meetings related to work scheduling, reliability, and outage management.
Assist with preparation and implementation of utility contracts.
Manage and track purchase orders, vendor payments, and contract requirements, including requirements related to customer program administration.
Assist management staff with estimating and monitoring construction unit costs based on work completion and preparing utility cost budgets.
Monitor and analyze utility costs versus budgets, review timecards for proper cost accounting, and help coordinate budget transfers.
Process customer program applications, including rebate, rate, financial assistance, and community support programs; respond to customer inquiries about utility customer programs.
Conduct customer outreach and support communications related to AMP customer programs.
Assist with website administration and facilitate digital accessibility.
Conduct program research and development for assigned customer or operating programs.
Prepare administrative, statistical, and narrative reports; manage related program data; coordinate with internal departments and external stakeholders; schedule meetings; and make presentations.
Monitor operations and review documents for compliance with applicable policies, regulations, laws, and contracts.
May assist with budget preparation and administration.
May administer departmental staff functions or specific projects, programs, and services.
May supervise, train, and evaluate assigned staff.
Perform related duties as assigned.

Benefits

Four-day, 36-hour work week, typically Monday through Thursday.
CalPERS retirement plan; formulas and employee contribution rates vary by membership status.
Comprehensive medical coverage through CalPERS, with multiple HMO and PPO plans and a City contribution toward premiums.
Comprehensive dental coverage for employees and eligible dependents.
Vacation starting at 75 hours annually and increasing with years of service.
27 hours of management incentive leave per fiscal year.
11 City holidays.
Four floating holidays.
90 hours of sick leave annually; unused sick leave is converted to service credit at retirement.
Up to a 1% City 457(b) matching contribution after one year of continuous service.