UT Service Engineer

Baker Hughes•Skaneateles, NY

1d•$65,410 - $121,510•Hybrid

About The Position

Baker Hughes is a leading global energy technology company seeking a UT Service Engineer to provide hands-on technical support and troubleshooting for advanced ultrasonic testing systems. This role involves partnering directly with customers across North America to deliver world-class service, training, and technical expertise throughout the equipment lifecycle, ensuring maximum equipment performance and reliability. The position is based in Skaneateles, NY, but remote candidates within the US will be considered. Frequent travel throughout North America and occasional international travel is required.

Requirements

A Bachelor’s degree in engineering, science or technology field from an accredited college or university.
Practical, hands-on experience with mechanical and/or electrical systems and/or devices.
Demonstrated self-starter ability to prioritize and contribute to multiple projects simultaneously.
High energy, assertive, and self-motivated qualities to work in a fast-paced environment and enthusiasm for customer support.
A hands-on mentality and team spirit.
A customer-focused mindset with a passion for delivering high-quality service.
Ability to work independently at customer sites while managing multiple priorities.
Excellent communication and technical reporting skills.
Willingness to travel extensively throughout North America and occasionally internationally.
A valid passport and driver license.
Location in Skaneateles, NY (Remote/Home-Based Candidates Considered).
Current work authorization in the country of employment. Employer is unable to provide or continue work authorization sponsorship for this role.

Responsibilities

Performing installation, commissioning, calibration, inspection, preventive maintenance, and repair activities on UT testing systems and equipment throughout North America.
Troubleshooting and resolving mechanical, electrical, automation, and ultrasonic testing equipment issues to maximize customer uptime and system performance.
Conducting annual certifications, equipment health assessments, and service interventions in accordance with company and customer requirements.
Delivering customer training on system operation, maintenance, and troubleshooting best practices.
Serving as the primary technical contact for customers during field assignments, building strong relationships and ensuring high levels of customer satisfaction.
Identifying service, spare parts, upgrade, and maintenance opportunities to support the long-term reliability of customer equipment.
Completing service reports, inspection records, and certification documentation accurately and on time.
Ensuring all service activities are performed safely, efficiently, and in alignment with quality standards and customer schedules.
Participating in ongoing technical training and supporting continuous improvement initiatives to enhance service delivery and equipment reliability.
Collaborating with Service, Engineering, Project Management, and Sales teams to support customers throughout the equipment lifecycle.