Usher
About The Position
Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash! JOB SUMMARYThe Usher primary responsibility of this position is to maintain order during events so that everyone in attendance may enjoy the event
Requirements
- Excellent verbal and written communication skills
- Excellent customer service and interpersonal skills
- Detail-oriented and thorough with strong organizational and time management skills
- Ability to work under stress in a fast-paced environment
- High school diploma or equivalent preferred
Responsibilities
- Greets guests on arrival and regards on departure in a warm and inviting manner
- Interacts with guests to maintain great guest relations and provide opportunities for loyalty
- Communicates to management in a timely fashion any guest compliments or complaints
- Assist guests with their ticket locations, keep guests in ticketed areas only, be familiar with all passes and credentials, remain in assigned areas and keep aisle and walkways clear at all times.
- Be knowledgeable of venue layout.
- Performs other related duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
