Trade Show Usher

NFM & J LPChicago, IL
2d

About The Position

United Security Services Inc. offers many opportunities for career development & progression. We are event service professionals with hospitality focused training. Our event team thrives on providing exceptional customer service, by maintaining a safe and welcoming environment for guests & fellow facility personnel. We provide a welcoming guest experience, perform general crowd & access control duties. Duties include but are not limited to; compliance with specific post instructions, credential checking, & other duties that may be required by Management.  This position is part-time, on call, meaning we have work available when there are events we are staffing at facilities such as McCormick Place, Navy Pier, Donald E. Stephens Convention Center, just to name a few. This is not a full-time position and does not guarantee a set number of hours or assignments.  You will be required to work weekends and holidays. Post orders may also include Ticket Taking, Ushering, Guest Services, Special Services, Screening

Requirements

  • Must be at least 18 years of age.
  • Must be able to walk and/or stand for 8 hours. May be required to climb stairs/ramps.
  • Flexible availability and must be able to work on weekends, holidays and in various locations (Chicago and suburbs).
  • Must have reliable transportation for various schedules.
  • Must be able to communicate effectively with a wide variety of guests, while maintaining excellent customer service skills.
  • Must be able to clearly speak, read and write English.
  • Must be eligible to work in the United States.

Nice To Haves

  • Bi-lingual preferred but not required.
  • Previous event experience preferred, but not mandatory.
  • Valid PERC card and 20 Hour Training Certificate or the ability to obtain within 60 days of hire is preferred but not required.
  • CPR and First Aid Certification a plus.

Responsibilities

  • Provides a courteous, respectful and pleasant interaction with each client, employee and visitor; presents a good image of the client and USSC.
  • Provides direction and assistance to event attendees.
  • Contributes to team effort by accomplishing related results as needed.
  • Knowledgeable and capable of executing post-specific instructions as provided by client, Supervisor or Event Manager.
  • Flexible to event, location or order changes.
  • Maintain a general knowledge about overall event space to include entrances and exits, first aid locations, fire extinguishers, etc..
  • Maintain a reasonable understanding of the event in order to assist attendees with basic customer service.
  • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
  • May be exposed to or required to handle sensitive and confidential information.
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