Usher - Part Time Temp

Chapman University Careers•Irvine, CA

3d•Onsite

About The Position

The Usher position is a non-exempt, part-time staff position which reports to the Front of House Manager and/or Director of Patron Services. This is a part-time position working up to 19 hours per week. This is an entry level position with entry level pay. Evening and weekend availability required depending on event schedule. This is a continuous recruitment.

Requirements

High School Diploma or GED.
Ability to provide excellent customer service and keep a calm and professional demeanor.
Excellent verbal and active listening skills and phone etiquette.
Interpersonal skills to interact with a diverse group of individuals across campus and visitors to the Musco Center.
Technical skills to learn and use enterprise systems and departmental tools.
Ability to learn and abide by Chapman University and Musco Center policies and procedures.

Responsibilities

Providing excellent customer service to theater patrons, visiting artists and supporting staff.
Ticket taking.
Greeting guests.
Directing patrons to venue, seats or lobby facilities.
Door attendant.
Program distribution.
Securing the building at the end of performance.
Pre-/post-show and intermission checks of lobby areas and restrooms.
Being on alert and communicate any unusual situations such as crowd control, accidents, emergencies, etc.
Greeting patrons with a prompt and courteous attitude.
Flexibility to adjust as situations occur.
Exhibiting professionalism at all times.
Carrying out other duties as assigned.