Usher - Fayetteville Woodpeckers

MLB • Fayetteville, NC

10h • Onsite

About The Position

The Fayetteville Woodpeckers take pride in the excellent service provided to our fans and guests each time they come to a ballgame or event at Segra Stadium. We have established very high standards that we expect each employee to follow. The job entails a great deal of walking, climbing stairs, and standing on concrete surfaces in both cold and extremely hot weather. Ushers are expected to serve the guests while creating a fun and family-friendly environment.

Requirements

• Employees must communicate well and be friendly, knowledgeable, well-groomed, assertive, and able to intervene in conflict situations
• Must have the ability to provide excellent customer service to all fans and guests in a professional, respectful, and friendly manner
• Must be available to attend training sessions, stadium tours, and other events as necessary throughout the year
• Must be reliable and exhibit commitment to meeting both the work schedule and job requirements
• Must be able to stand for up to four (4) hours at a time
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Must be available to work weekdays, weeknights, and weekends during baseball season
• Must be available to arrive up to one (1) hour prior to game time

Responsibilities

• Treat our fans and guests with courtesy and respect and assist them throughout the game to ensure their visit is safe, clean, fun, and family-friendly
• Verify tickets to make sure fans are in the appropriate sections
• Distribute programs and other promotional items to fans and guests as required
• Provide event information and general ballpark directions
• Thorough knowledge of Segra Stadium policies, procedures, and safety protocols
• Respond to fans who need medical assistance around assigned area
• Guide guests to ticketed seats, suites, and special access areas within ballpark
• Patrol aisles, concourses, and other areas as assigned, maintaining a sharp watch for potential problems. If necessary, intervene and correct the situation before it interferes with other guests’ enjoyment of the event
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees