User Researcher

HoYoverse

About The Position

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content. ‌ Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills. ‌ Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields. ‌ In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas. When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

Requirements

Passionate about games and the games industry, experience with a variety of games genres, understand player psychology. In-depth understanding of anime games / open world games is preferred.
Able to apply the appropriate research methodologies to meet the product needs.
Experience in various user research field, or experience with complete game projects is preferred.
Down to earth, meticulous, observant, reflective, good communicator, strong sense of responsibility, strong execution ability.
Good learner, self-driven, logical, objective, rigorous, strong interpersonal skills and teamwork spirit.

Nice To Haves

Ability to communicate in Chinese is preferred.

Responsibilities

As a user researcher, you are responsible for user research projects at different stages of the game product life cycle, as well as global market research.
According to project needs, collaborating with Shanghai office to work on research projects in U.S. office, owning the user research studies end-to-end, including stakeholder communication, research needs identification, methodology design, execution, analysis, report writing etc.
Conducting industry and competitor analysis, identifying industry trends, understanding product features and user needs, delivering actionable insights.