User Interface and User Experience (UI/UX) Designer - U.S. Citizenship Required

ZenPoint Solutions•Huntsville, AL

3d•Onsite

About The Position

ZenPoint Solutions LLC is seeking a creative and highly analytical User Interface and User Experience (UI/UX) Designer to support a federal law enforcement agency’s major enterprise software modernization initiative. In this role, you will own the look and feel of a modernized application, zeroing in on the underlying emotional and functional needs of users to deliver intuitive, satisfying, and deeply user-centric digital experiences. As part of a responsive, device-agnostic application team, you will craft high-fidelity wireframes, templates, and portal layouts using standard toolsets like Adobe XD. This role requires close collaboration with technical architects, product owners, and end-users to transition legacy workflows into a modern, streamlined Full Operating Capability (FOC). This position is contingent upon the successful award of a government contract and subsequent government approval.

Requirements

Candidate must be a United States Citizen and present proof of Citizenship, if selected
Bachelor’s Degree from an accredited institution
Minimum of 4 years of experience in user research, interface prototyping, wireframing, or workflow optimization.
Exceptional creative, technical, and problem-solving capabilities with a deep emphasis on user point-of-view translation.

Nice To Haves

Prior experience working closely alongside back-end developers and scrum masters within a fast-paced Agile Scrum environment.
Understanding of standard federal technology constraints, responsive framework deployment pipelines, and accessible interface design structures.

Responsibilities

Create compelling and satisfying application interface designs by applying recognized usability heuristics, prioritizing consistency, error prevention, feedback transparency, and minimalist aesthetics.
Develop detailed front-end user interface mockups, wireframes, site themes, and reusable layout templates within Adobe XD prior to active software development phases.
Utilize findings from user research and functional workflow analyses to align interface designs with defined target roles, personas, and distinct real-world usage contexts.
Partner directly with system and solution architects to break down business requirements into front-end mockups that are both highly functional and aesthetically pleasing.
Execute frequent, lightweight usability testing methods alongside users or operational proxies to expose design friction early, tracking and rectifying issues within a structured Usability Findings Log.
Validate ongoing front-end builds through continuous feedback loops with the Product Owner and system stakeholders, evaluating task success rates and experience metrics.
Design interface elements that conform entirely with Section 508 accessibility standards, actively reinforcing keyboard navigation capabilities, screen reader compatibility, and contrast requirements.
Participate in occasional team travel to meet with users in life-like training environments to gather live operational feedback and directly iterate on real-world workflow challenges.