User Experience Researcher - AI

Meta•Menlo Park, CA

1d•$93 - $266,000

About The Position

We are looking for a researcher to help shape next-gen compliance systems, experiment with AI and ground it all in human insight. This role offers a unique opportunity to shape scalable, user-centered systems that drive operational success.

Requirements

Bachelor’s degree with 13+ years of relevant experience in user experience, applied research and/or product research and development or a Master’s degree and 11+ years relevant experience, or PhD and 8+ years relevant experience
Experience driving research direction and serving as a thought partner to leadership
Experience in working with Design, Data, Product, and Engineering to empower product development through foundational research and AI evaluation
Experience running or designing AI model evals from a UX perspective
Experience with code/scripting to prototype research tools or analyze data programmatically

Nice To Haves

Moves fluidly across strategist, technical, and human-centered work
Experience with field research, contextual inquiry, or observational methods
Familiarity with GDPR, CCPA and their research implications

Responsibilities

Thought partner to Risk organizational leadership on research direction
Determine foundational questions for the orginization with a holistic view
Navigate ambiguity—shape direction in AI pods with minimal context
Act as direction lead or "unblocker" in fast-moving environments
Run evals and measurement (large scale benchmarking, evals, risk flywheel measurement)
Work with engineering and cross functional partners on evals to inform how we can improve models
Inform designing and architecting AI products from the start—not just evaluating after the fact
Develop new methods and innovate new approaches (stimuli generation, upper funnel work, etc.)
Apply systems thinking to connect the dots holistically across the organization